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When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem – our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
Who are we?
As part of the Delivery Hero Network, Talabat is the pioneer of the online food ordering industry in the Middle East. Our operations span across Kuwait, Egypt, KSA, Bahrain, Oman, Qatar, Jordan and United Arab Emirates. With more than 1,500+ employees, 4 million users, 15,000+ brands, and 400,000 daily orders, we are just getting started
Role Summary
Leading the Financial Crime team to provide a timely and effective service regionally across all business units to mitigate the risk of exposure to business relationships or activity representing a sanctions concern, define appropriate systems and controls to manage the risk, and provide enterprise sanctions compliance risk governance for Talabat.
What’s On Your Plate?
- Ensure remaining up to date with any sanctions regulatory changes in the region and company obligations under these changes and plan with management on the appropriate action.
- Working collaboratively with differenstakeholderser locally, regional,ly and centrally (if needed) to provide advice tbusinessessconcerningto applicability of policies and implementation of the sanctions program.
- Interacting with Management to raise awareness of Sanctions trends, emerging iss,ues or enhancements to the program.
- Assessing the impact of issues/violations (legal/regulatory, policy, reputational, etc.) and dimensions control process gaps to help management define disciplinary and corrective actions, as appropriate.
- Provide regular reportthe s to Heathe d of function detailing any current noncompliance issue or information, alerts, and cases investigated as deemed required. In addition, submit recommendations for corrective action.
- Guide the Compliance Officers on their investigations and manage escalations for sanctions/PEP screening, reviewing, and assessing the risk and ensuring that the appropriate course of action is taken.
- Manages and leads the daily operations of the Compliance Officers and provides ongoing coaching, guidance, and training.
- Conduct compliance tforining to relevanbynce with company sanctions policy and relevant regulatory requirements and educate employees regarding the impact on our organization in the event of non-compliance.
- Ensure Talabat’s compliance program, product, and services are implemented and consistent with all applicable Policies, L,ocal laws and Regulations.
- Draft, modify and implement Compliance Policies and Procedures, and ensure they are in compliance with local laws for each jurisdiction.
- Monitoring the compliance program high-risk accounts, and investigating and filing Internal Suspicious Activity/Transactions Report (She AR/STR) to Regional Head of function.
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- Providing input on new business initiatives, new products, and advice on complex transactions.
What Did We Order?
1. Bachelor’s Degree in Law is a must, a Master’s Degree is preferable
2. Experience within legal and/or compliance from e-commerce, auditing or banking industry 6+ Years
3. Familiar with OFAC, EU, UN, UAE, and OFSI sanctions regime
4. Knowledge of Sanctions Screening Software and Compliance System
5. Attention to detail
6. Management skills
7. Excellent English communication both verbal and written is a must
8. Ability to communicate (written/verbal) effectively with key stakeholders in spaced, dynamic, ever-growing, and often ambiguous environments; effective multi-tasking skills are vital.
9. Ability to learn, grow and take on expanded duties as business needs evolve.
10. English fluency is required; Arabic is required.
