SwissGulf Partners Hiring for Professional Services Consultant Job at Dubai Full Time

Duration: Permanent

Job Summary

Our client is one of the UK’s leading providers of Construction industry specific accounting software and they are looking for a Professional Services Consultant who can expand on the business’s existing Implementation team.

The role will include project management of your own projects, providing services to customers including scheduling of initial service days, ongoing remote and on-site training, tracking of progress, and involvement in issue resolution as needed.

Reporting directly to the Professional Services Manager, the role will be based throughout the UK and Ireland travelling to client sites with some home working. During home working there will be times where assisting the rest of the implementation team on their projects will be required.

Responsibilities:

• Manage day to day operational aspects of projects and ensuring project documents are complete, current and appropriately stored.
• Able to draw up requirements specification and translate that into a practical solution.
• Educate customers on the importance of their involvement and commitment in the implementation process including recommendations concerning setups, processing, and data flow within the customer’s existing operations.
• Identify potential issues or shortfalls in customer’s knowledge during the early stages of the project, whilst being able to manage the customer’s expectations.
• Own diary organisation and planning
• Maintain the high standards of delivery and ensure successful projects go live.

Skills Required:

• Experience in providing professional services within the accounting software industry
• Professional accounting qualification (desirable but not essential)
• A general understanding of construction accounting or the construction process in the UK
• Experience as a project manager
• Well organised with the skill to guide customers with a firm and assured manner
• Ability to identify issues and provide solutions at the earliest opportunity
• Demonstrate the ability to learn new systems quickly
• Driving Licence

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