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Overview:
Permanent, full-time, on-site
We’re seeking a self-driven and energetic junior sales person to join our MENA team. The ideal candidate is a competitive self-starter with a passion for sales that thrives in a fast-paced environment. Reporting to the Sales & Operations Regional Manager, you will be primarily responsible both for our client acquisition strategy assisting new applicants through all aspects of the customer onboarding journey as well as retain and develop existing clients from the MENA regions. You will become a subject matter expert of FOREX.com’s products and services to present needs-based solutions.
As an entry level role, you will receive dedicated training and on-going support. You must feel comfortable making outbound calls and be a key contributor to meeting team monthly performance objectives.
Responsibilities:
- Facilitate the opening of new accounts for potential clients who have already indicated an interest in our platform
- Building a sales pipeline for short/medium/long term to achieve monthly conversion targets and revenue KPIs
- Executing sales and marketing strategies as well as projects to acquire new clients
- Retain existing customers upselling products or services
- Provide support for existing customers
- Educate new and experienced traders about the benefits of trading FX and CFD markets using FOREX.com’s platforms
- Handle incoming sales inquiries and client issues via phone and emails
- Manage and track prospects, leads, and accounts through Salesforce
- Identify trends and customer needs being able to adapt sales pitch accordingly
Qualifications:
- Previous experience in sales/client management
- Fluent in English and Arabic
- College graduate with customer service and/or sales experience, preferably within a brokerage or financial services environment (not essential)
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Strong attention to detail and a “service” oriented mindset
- Professional and friendly attitude
- Must be able to thrive in a fast-paced and constantly evolving work environment
- Persuasive phone presence to overcome objections
- Previous phone calling/telesales experience a plus
