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Primary Location: Africa & Middle East-United Arab Emirates-Dubai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 25/Aug/2022, 2:23:51 AM
Unposting Date: 08/Sep/2022, 5:59:00 PM
Role Responsibilities
Job: Operations
Primary Location: Africa & Middle East-United Arab Emirates-Dubai
Schedule: Full-time
Employee Status: Permanent
Posting Date: 25/Aug/2022, 2:23:51 AM
Unposting Date: 08/Sep/2022, 5:59:00 PM
Role Responsibilities
The role holder is accountable for supporting the strategic business agenda for maintaining risk and governance oversight, alongside the Consumer, Private & Business Banking (CPBB) COO Team. The person will be responsible for managing the governance forums in Private Bank (PvB) & Wealth Management (WM) UAE.
The person is responsible for maintaining the governance of infrastructure processes and framework for robust compliance and controls , e.g. CDD/AML and sanctions checks, Sales and Suitability, Fraud, Cross Border, protection of Bank and client information/assets etc
Governance & Risk Management
- Ensure there is a framework for effective management of Conduct and Operational risks across the PvB & WM business and in compliance with applicable internal policies and external laws & regulations across our markets.
- Accountable for country roll out and embedding of the Operational Risk Framework and Enterprise Risk Management Framework linked to PvB & WM business to ensure appropriate focus on “High” and “ Very High” risk issues.
- Responsible to monitor and minimize operational loss and audit failures and in conjunction with country and regional BRM and COOs, ensure appropriate focus on issues and resolutions.
- Support key Committee meetings, to ensure quality governance on infrastructure, data and operations matters.
- Work with the relevant Committees to ensure processes for products are fit for purpose and meet regulatory requirements.
- Supports the Global & Regional Head of Business Risk Management and UAE CPBB COO to execute responsibilities as outlined in the Group Operational Risk Framework.
(a) maintaining a strong and appropriate control environment covering PvB & WM businesses
(b) Restricting business if existing infrastructure and processes, capacity or capability are not fit to execute business within operational risk tolerance, regulatory standards or growth aspirations.
- Responsible to manage regulatory audit / inspections on Operations teams in country / region. Represent the Bank as appropriate to regulators when required.
- Responsible for implementation of ORF in PvB & WM UAE, ensuring PvB & WM gross and residual risk profile is well maintained in the centre. Ensuring risk acceptances are in place where required and treatment plans (both country and group level) are tracked to meet target residual risk state.
- Single point of contact to answer and update all queries and submissions relating to PvB & WM governance for the centre.
- Ensure process maps minimize operational loss and failures ensure appropriate focus on issues and resolutions.
Functional & Business Alignment
- Maintain strong stakeholder engagement with Technology Services, CMT(s), Risk & Compliance and Group Internal Audit to ensure alignment across stakeholder groups.
- Ensure appropriate representation across the stakeholder groups in governance and delivery forums.
- Escalate appropriately to ensure the Global & Regional Head of Business Risk Management and UAE CPBB COO is updated and able to intervene as required.
Regulatory & Business Conduct
- Display exemplary conduct and live by the Group’s Values and Code of Conduct.
- Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
- Support the UAE CPBB COO to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
- Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
- Drive the PvB & WM conduct agenda globally and across regions, ensuring that Group and regulatory expectations are met across the entire PvB & WM business.
People and Talent
- Champion and act as a role model of the Group’s values and culture
- Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement, ensuring everyone in Operations are drivers and owners of client outcomes.
Key Stakeholders
- Regional Head BRM
- UAE CPBB COO
- Global Heads of CPBB Client Journeys
- Private Bank and WM Business Heads
- Functional Partners including T&I, Risk, Compliance, HR, Finance, Legal, Audit, etc.
- Global Head GBS
- Regulators including PRA, FCA, MAS, HKMA and other local regulators where appropriate
Our Ideal Candidate
- Academic or Professional Education/Qualifications: As per Bank’s requirements and HR policy
- Licences and Certifications/accreditations: None
- Professional Memberships: None
- Language: English
About Standard Chartered
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can’t wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:
- Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
- Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
- Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
- In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
- Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
- Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum
- Flexible working options based around home and office locations, with flexible working patterns
- Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
- A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
- Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.
- Recruitment assessments – some of our roles use assessments to help us understand how suitable you are for the role you’ve applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
