Stallion HR Solutions Hiring for Reservation Agent -with Opera PMS Experience Job at Dubai Full Time

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• Job Purpose –

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Responsible for maximizing sales opportunities within the hotel, ensuring all queries and bookings are carried out in an accurate and time-effective manner. Key

Accountabilities

• Supports the smooth running of the central reservations department, where all aspects of the guest journey and experience are delivered to the highest level
• Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest inquiries and problem resolution
• Delivers on plans and objectives where reservations initiatives & hotel targets are achieved
• Builds and maintain effective working relationships with all key stakeholders (e.g.: sales and front office)
• Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

Tech Experience

• Opera PMS. – Required
• Microsoft Office – Required CRS:
• TravelClcik – Preferred

Others

• Minimum one-year reservation experience Excellent interpersonal and communication skills Speak, Read and Write English.
• Arabic will be preferred
• Team player and accustomed to working in high-pressure environment
• Excellent negotiation skills

Job Types: Full-time, Permanent

Salary: AED2,800.00 – AED3,100.00 per month

Application Question(s):

• Do you have hands-on experience with Opera PMS?
• Do you have hands-on experience in CRS: TravelClcik?
• Do your have prior experience of Reservations in any hotel industry?
• Are you available in uae?

Experience:

• Reservation Agent: 2 years (Preferred)