Shangri-La Hotels Hiring for Guest Relations Executive (155887) Job at Dubai Full Time

The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world’s most dynamic cities.

Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.

The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.

As Service Leader – F&B Guest Relations Executive, we rely on you to:

Interact and engage with restaurant guests and maintains high quality service standards

Handle guest complaints effectively and professionally

Make sure that the guest is greeted and served promptly

Engage in suggestive selling

Presents the guest’s bill when necessary

Updates profiles for guest in the system

We are looking for someone who:
Has a passion for Food & Beverage

Loves interacting with guests

Believes in teamwork

Communicates with fluency in English

Preferably has experience working in either a luxury restaurant or a 5* hotel background

A self-starter and a team player

Enjoys being challenged