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The Role
Managing and supervising the Collection department • Improving processes and department as a whole, through suggestions and constant evaluations. • Reporting to the management about KPI’s. • Send initial renewal request and invoices to clients. • Communicate with clients about billing discrepancies and questions. • Doing dissolution of companies. • Follow up and invoicing for accounting and audit services. • Assist customers with any issues regarding their companies and coordination with corresponding account manager. • Arrange for debt repayment or establish repayment schedules, based on customers’ financial situations. • Negotiate credit extensions when necessary. • Cross checking and ensuring renewal file and database are accurate and updated. • Allocating task for collection officer and supervising his key performance areas and ensuring monthly deadlines are met for the department. • Supervising the processing and reconciliation of the debtor’s receipts. • Requiring and negotiating details of any penalties that may arise in due course of renewals. • Acting as liaison between the client and the agent for any accounting and auditing needs. • Facilitating the client with all necessary information related to VAT/tax queries. • Attend to ad hoc financial and data reports, when required • Recommending and keeping the management informed of any conflicts either from the client or agent side.
Requirements
Minimum 2 years of Accounts Receivable experience • Bachelor’s degree in either Accounting, Finance or Economics • Ability to prioritize and manage expectations • High degree of accuracy, attention to detail and confidentiality • Must have strong verbal and written communication skills in English; French is a plus, but not essential. • Demonstrates a sense of urgency and ability to meet deadlines • Excellent data entry skills • Effective organizational, stress and time management skills
About the company
SFM is specialised in company formation and administration. With offices in Geneva, the seychelles, Dubai and Hong Kong, SFM is a world’s market leader in corporate services.