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Location: Dubai- UAE
Working Style: Hybrid
Overview
We are looking for a “Channel Sales Account Manager” who will be responsible for Sestek’s SaaS& Enterprise Conversational products. If you are passionate about developing new relations with potential customers and partners, we believe that this position is just for you!
Who are we?
Sestek is a global technology company helping organizations with Conversational Solutions to be data-driven, increase efficiency and deliver better experiences for their customers. Sestek’s AI-powered solutions depend on text-to-speech, speech recognition, natural language processing and voice biometrics technologies.
What we do?
Conversational AI
We help companies use AI to automate customer processes, increase self-service rates and cut down operational costs
Conversational Analytics
We analyze all customer-agent and customer-bot conversations to help companies understand the root cause behind customer issues.
Conversational Biometrics
We benefit from the most trusted security feature; the human voice, to help companies provide faster and safer services to their customers.
What we expect?
- Finding new partners to sell Sestek’s products in the contact center ecosystem
- Developing new channels and maintaining long-term relationships with customers / partners
- Traveling for customer meetings domestic and international
- Working for customer/ partner satisfaction and meeting their needs and requests,
- Assisting current partners and delivering them a positive customer experience
- Tracking the sales quotas
- Suggesting actions to improve sales performance and identify opportunities for growth.
Perfect candidate with;
- BSc degree in related fields
- Having minimum 5-year experience on finding new partners in the contact center ecosystem
- Having vendor management background and strong network from contact centers
- Having proven sales success and ability to deliver excellent customer experience
- Experience in selling conversational solutions is a plus
- Having strong communication, presentation and negotiation skills both in Arabic and English is must
- Having no obstacle to travel both international and domestic visits.
- Knowledge of CRM software and MS Office (MS Excel in particular)
**Please make sure that the CV you submit does not contain special categories of personal data (referencing race, ethnic background, political opinion, philosophical belief, religion, sect or other beliefs, outward appearance, subscription to an association or union, health, sexual life, conviction, and security measures about you). We kindly ask you to ensure that your CV does not include any personal data that you prefer not to process and that you do not attach any files that contain personal data. **
To apply for this position, please send your CV to [email protected],
and do not forget to insert the name of the position in the subject line of your email.
and do not forget to insert the name of the position in the subject line of your email.
Please note that by sending your CV to [email protected], you accept that Sestek might process your personal data with the purpose specified in the the privacy and data processing policy and send emails about announcements and campaigns.
**Please make sure that the CV you submit does not contain special categories of personal data (referencing race, ethnic background, political opinion, philosophical belief, religion, sect or other beliefs, outward appearance, subscription to an association or union, health, sexual life, conviction, and security measures about you). We kindly ask you to ensure that your CV does not include any personal data that you prefer not to process and that you do not attach any files that contain personal data. **
