Servion Global Solutions Hiring for Avaya OD Engineer Job at Dubai Full Time

Job Description:

#LI-DNI
Software Engineer will be responsible to Develop, Implement, Maintain Avaya contact center solutions/Applications.
“* Experience in Avaya Orchestration Designer and Java based contact center implmentations

Familiar with the API-driven development approach to create and consume services from external parties using RESTful, GRPC, XML, XSLT, and JSON

Worked with microservices architecture / various Middleware integrations

Work in a development environment composed of mainstream platforms and tools (Java, Spring Boot, Sonar, Jenkins) and Avaya development tools (Orchestration Designer, Breeze, Oceana, AES)”

Projects delivered within agreed time, scope and budge • Facilitate the development and acceptance of the Project Objectives and Business Case

Define project scope, goals and deliverables that support business goals in collaboration with senior management and stakeholders

Develop comprehensive project plans that cover all project related areas such as scope management, time management, risk management, quality management

Develop and manage a project budget that is approved by key stakeholders

Manage and control the project in line with project and budget plans developed

Execute a successful handover of project outputs into the relevant support area of the business

Communication and Reporting

Reporting documentation is delivered according to an agreed schedule.

Risks and issues are clearly addressed and communicated to relevant stakeholders • Set and continuously manage project expectations with team members and other stakeholders through the establishment and implementation of an effective communication strategy

Communicate project risks and issues to relevant stakeholders and escalate where appropriate in line with escalation process

Estimate the resources and participants needed to achieve project goals and track resource hours expended on the project

Provide project Health Reports as directed by the PMO and key stakeholders

Effective and efficient management of resources

Resources managed in line with the project budget and plan.

Resources performing to required standards and poor performance addressed early • Identify and engage required resources, ensuring that expectations are known, managed and fulfilled within the project constraints.

Manage resources effectively and efficiently to ensure the budget and project plan objectives are met.

Conduct performance evaluations with project team members and provide coaching / mentoring as required during the course of the project.

Pro-actively identify and resolve issues and conflicts within the project team.

Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work

Ensures compliance with policies and standards

Understands and complies with ENBD policies and standards

Can be relied upon to act respectfully and ethically. • Adheres to ENBD policies and procedures and the corporate Code of Conduct.

Acts in an ethical way when dealing with company assets and other people

Ensures personal adherence to workplace health and safety requirements and either addresses or brings to management’s attention when others are in breach of these requirements

Key Skills:

“Functional Skills
Ability to drive the engagement with minimal supervision and should be able to work independently from onshore.
Experience in key activities like Requirements Gathering and driving solution workshops.
Identify the pain areas in the architecture and suggest & implement the improvements.
Experience in following best Implementation, Documentation standards and practices
Identify new enhancements and upgrades for customers”

Location:

DUB

Required Experience:

Min 5 yrs

Contact Person:

RMG

Email ID: