The Job Opportunity
The purpose of the HRBP role is to work with the Chief HR Officer, the Sector Operations Director and Executive Leadership Team who head up Corporate Support Functions to deliver the divisional people strategy and embed good people management practices, ensuring that the Sector strategy is aligned with the wider Divisional and Group strategies.
As HRBP you will provide HR Leadership of a Sector within the Middle East Division and will act as an a dvisor, coach and mentor peer groups and sector management /leadership team. You will p rovide professional HR service to a GBP 100M+ business, s upporting a geographically dispersed business covering up to 1000+ employees.
Works with the Sector Leadership Team to understand the business requirements and develop the divisional/group people strategy.
Evaluates the effectiveness of the HR interventions and ensures continual improvement in participation and engagement as a result of HR initiatives.
Develops a framework to support the development of bids contributing to business success and ensure that new contracts are provided with the appropriate level of Business HR support.
Review and implement talent, succession and strategic workforce plans.
Reviews and interprets the performance of HR service delivery against objectives, strategy and budgetary targets for their Sector.
Leads the implementation of employee engagement initiatives across the Sector.
Works closely with BD Team to ensure new bids in the Sector are planned, coordinated and resourced effectively and is responsible for consolidating and planning the HR input for the people solution of new bids
Leads the development of people solutions for the Sector to ensure that Serco can deliver highly competitive bids, with the aim to maximise value to the client, to secure enable the growth of the business.
Implements programmes for improving engagement throughout the Bidding process, to improve the people related contribution to bidding process. This includes training/mentoring other HR on requirements throughout the Gate process.
Lead, own and manage complete people solutions for all bid opportunities within the sector’ to ensure proposals submitted are complete, market aligned, effective and cost optimised. Including:
Review and comprehend RFPs to solution effective optimized and competitive people solutions.
Support competitive and market aligned reward solutions for bidding opportunities
Understand market competitors and differentiators to allow us to respond to client needs.
Organisational structure design and transformation support
Conducting thorough data analysis including validating ‘total cost to company’ and attrition
Developing and leading complete Nationalisation solutions to drive increased local talent at effective costs
Employee upskilling/programme design support.
Governance Technical and Commercial support from HR perspective
HR Support as required by the bid team
What we’re looking for in our candidates:
Detailed understanding for Reward policies, principles and practices including salary and grading structures and pay position strategies
Very strong knowledge in various ME geographies with main focus on KSA, UAE and Kuwait
OD knowledge for analysing the people issues affecting business performance
Strong generalist HR background (i.e., working with reward, recruitment, OD, L&D and employee/industrial relations)
Proven record of developing people solutions to support bid activity
Evidence of delivering change in complex and demanding environments
Ability to analyse and present people data to drive business decisions
Demonstrable project management skills in large scale people mobilisations and transitions
Preference for experience in airports and transportation
Minimum of 5 years at a senior management level
Experience leading a team of people
Client facing experience
Working with Serco
At Serco, not only is the nature of the work we do important, everyone has important role to play.
We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.
Take Pride in what you do.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit www.serco.com/careers for more information.
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