Serco Plc Hiring for Head of Quality and Safety – Transport 1 Job at Dubai Full Time

The Job Opportunity

Be part of a company committed to living its values in action. Serco is looking for a Head of Quality and Safety who will provide leadership within the T ransport Sector in the fields associated with Safety and Quality Assurance through an active role in the sector management team, coordinated with the central Divisional team.

K ey accountabilities

To design, implement, and maintain an effective Safety and Assurance management system for the Sector which meets the requirements of the Serco Management System and other requirements to which the Sector subscribes (ISO/ OHSAS/ Regulatory); this will include Aviation Safety Management Systems (ASMS), Fatigue Risk Management Systems (FRMS), Licensing systems (PEL), and any other necessary systems associated with aviation safety management and assurance

Lead the oversight of Aviation Safety Analysis/Assessments, Incident Investigations and Aviation Safety Management Systems in SME

To ensure understanding and delivery of the Divisional Assurance objectives and action plans across the Sector and report on progress regularly to the Sector management and Divisional Health and Safety committee

To ensure adequate emergency response, crisis management and business continuity plans are in place across the Sector, maintained and regularly tested To ensure a Sector Risk Register is developed, based on the Sector business plan, is regularly reviewed and updated with adequate control and mitigation measures in place to manage the risks. Support the contracts in development and maintaining of Risk Registers. To report against the Divisional Assurance performance metrics and KPIs on a regular basis. This includes contributing to the OFR process as well as the Health and Safety committee. These shall not only facilitate the upward flow of details of aviation safety occurrences, but also identify any related trends and detail mitigation strategies

What we are looking for in our candidates:
A thorough knowledge of Civil Aviation Regulation, of the countries where SME operates, and ICAO documents relating to the safe and efficient operation of an ATC/FRS operation

A thorough knowledge and understanding of the procedures and systems relevant to the application of Aviation Safety Management Systems and their implementation and working An in depth knowledge of Aviation Safety investigation An understanding of the risks associated with the operation of a contract in a high risk environment and the mitigations available to minimise those risks, such as business resilience, business continuity planning Effective communicator and negotiator who is able to communicate effectively both orally and in writing Ability to communicate with and influence senior management and employees.

Specific requirements

Extensive experience in an Aviation environment with at least 5 years recent experience in ASMS.

Previous ATC license holder preferred Good analysis skills

Working with Serco

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