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Job Summary
Account managers are at the core of Careem Express. They are our face to clients and we rely on them to provide an amazing merchant experience by building strong relationship, addressing issues quickly and using data insights to add value. They are responsible for growing demand in a sustainable way.
Roles & Responsibilities
Business development – Acquire new accounts in a new City (prospecting, targeting, pitching, contract negotiations, go-live)
Achieve monthly GMV targets through a mix of new merchant signups and increasing share of business with existing accounts.
Handle tier 1 clients (Key accounts)
Build and manage relationships with stakeholders.
Commercial understanding and handling negotiation with clients.
Work closely with operations / logistics team internally & make sure the client requirements are serviced and strike the right balance between operational feasibility, cost and client experience.
Profile requirements
4-5 years of sales & account management experience from food aggregator or on-demand logistics industry.
High performer – track record of generating revenue for businesses.
Business development mindset coupled with Operational detail orientation.
Problem solver.
Energetic and excited about joining a startup environment.
Arabic speaker (mandatory)
Key Metrics for the role
GMV
% Gross Margin
AR Collections
What we’ll provide you
In addition to a competitive long-term total compensation with salary and equity, we have a reward philosophy that expands beyond this. As a Careem colleague you will be able to:
Be part of a Remote-First organisation.
Work from any country in the world for 60 days a year.
Use Unlimited Vacation days throughout the year.
Access fitness reimbursements for health activities including: gym, health club and training classes.
Work and learn from great minds.
Create impact in a region with untapped potential.
Explore new opportunities to learn and grow every day.
