The role holder is responsible for managing and maintaining quality assurance standards for STC activities and operations to ensure continual improvement in quality standards and operations at all times. The role holder is also responsible for defining and monitoring the implementation of quality audit guidelines pertaining to data gathering and distribution. The role holder shall carry out his duties in accordance with the stipulated business policies and procedures.
Managerial Responsibilities
Quality Assurance Guidelines
Quality Audits
People Management Responsibilities
Performs other responsibilities and tasks as directed by the Corporate Quality GM in order to meet objectives.
A minimum of 8 years of relevant experience with at least 3-4 years in a similar role.
Prior experience in establishing quality control guidelines, managing quality audits and directing quality improvement initiatives in a large organization, preferably within the telecommunications industry.
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