SABRY ALI MARKETING MANAGEMENT CO LLC Hiring for Store Keeper at Dubai Full Time

Duties & Responsibilities:

• Fully responsible for all aspects of Front Office and House Keeping departments.
• Rooms Division Manager takes over management responsibilities and led the whole reception team. In addition, the deployment of personnel, to make sure there is sufficient and competent personnel to guarantee the satisfaction of the guests
• Ensure the premises are in operative condition as per category of the unit to receive & serve the guests.
• Conduct regular operations team meeting with all the HOD daily / weekly to discuss routine operational matters, sales targets, GSTS feedback / RSTS feedbacks and action taken for service recovery, and also any staff issues.
• Ensure SOP implementation in FO & HK departments and check the same during routine operational checks. Consultant /GRM guidance to be taken wherever required.
• Monitor the purchase / indent / requisitions of each department, the accounts receivable (collection from debtors) and the accounts payable (payable to the vendors / suppliers etc.).
• Randomly inspecting the stores to check the stock in hand (quality, par stock levels, expiry etc.) with the FO Manager & Executive House Keeper.
• Inspecting all department with their respective Manager’s for cleanliness, ambience, service readiness, staff grooming & hospitality culture.
• Monitor the co-ordination between all departments for smooth & efficient operations.
• Assessing and reviewing guest satisfaction and service recovery process.
• Meet the FO & HK dept. heads to review & train the staff to upkeep the human capital.

Skills

Skills Required:

• Must have excellent organizational, supervisory and customer service skills.
• Must have excellent time management skills.
• Must have effective conflict management skills.
• Must have ability to prioritize and organize work assignments.
• Must have problem solving, reasoning, motivating, organizational and training abilities.
• Must be able to work well under stressful situations and handle challenges in a professional manner.
• Must be able to perform and train others to properly perform all the job responsibilities of the Front Office Department.
• Must instill a calm, organized approach when interacting in stressful situations.
• Must be able to coordinate efforts between other operation departments: maintenance, reservations and housekeeping.
• Must be able to mediate guest complaints, solve problems for guests, travel agents and wholesalers.