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Description:
Key Areas of Responsibility
As the first point of contact for new and existing customers and visitors, the Receptionist/Front Desk Admin must provide an exceptional impression of the Business Centre; this requires a positive attitude and polished, professional appearance. In addition, the role holder shall also coordinate and fulfill administrative duties of the business centre. The candidate must understand the job role and be confident that they will be able to execute all responsibilities to the highest standard. This job is only open to applicants that are able to start work immediately
Responsible for the day to day running of the centre and providing services including:
• Managing switchboards; handling calls of various internal /external clients as well as various areas of business within the business centre.
• Managing meeting room booking system
• Preparing offices for move-in/ move-outs
• Responsible for maintaining and troubleshooting basic IT and telecom technical issues, set up and queries
• Resetting Meeting Rooms to accommodate bookings
• Administrative tasks- delivering their mail, answering their phones, sending their packages, ordering their office supplies,
• Procurement
• Able to deal with customer complaints and aim to resolve disputes as efficiently as possible in a professional and courteous manner.
• Demonstrate ownership of the centre to ensure the centre is show ready at all times,
• Ensure continual upkeep and standards of business centre to include offices, meeting rooms and communal areas
• Contributes to the overall revenue of the centre by identifying opportunities to promote products and services offered by the business centre. (Duties may vary depending on centre needs
