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Sales Associate – Roger Dubuis
Reference Code: 85441
Sales Associate – Roger Dubuis
Dubai, DU, AE
Permanent
Roger Dubuis has been at the forefront of contemporary Haute Horlogerie since 1995.
Its audacious creations, firmly anchored in the 21st century, embody substantial expertise expressed through the finest watchmaking mechanisms combined with powerful and daring designs. Boldness and extravagance are the brand’s signatures, and determination its driving force.
The Roger Dubuis Excalibur and Velvet collections are distributed worldwide through an exclusive sales network and boutiques. The quest for excellence, the long search for the right gesture, as well as the development of unique skills are all defining characteristics of the Geneva-based Swiss Maison.
MAIN PURPOSE
The Roger Dubuis Sales Associate is responsible for the achievement of the sales and customer service objectives as specified by the brand. He is a Roger Dubuis Ambassador and must ensure that all Roger Dubuis customers have an exceptional & unique experience in the Roger Dubuis Boutique, by providing customer service to the highest standards.
KEY RESPONSIBILITIES
Sales Turnover
- Achievement of sales turnover in the boutique, whilst respecting the sales objectives and strategies as set by the brand.
Brand Ambassador
- Represent brand name and image both in and out of the boutique.
- Practices customer greetings in the boutique, over the phone, by mail or e-mail according to brand guidelines.
- Responsible for the acquisition of qualitative customer data and the update of the customer database.
- Development of customer loyalty by way of excellence in service and treatment.
Participation in the Operation and Vitality of the Boutique
- Maintenance & upkeep of the boutique- quality of the displays and furnishings.
- Cleanliness of the boutique
- Active participation in team meetings, contests, events, annual inventory counts, handling of the till and all daily operations as required.
- To assist fellow sales associates during a sale- customer service, gift wrapping.
- To perform any selectively entrusted task by the boutique manager or assistant manager – re-stocking, display maintenance, sales accessories follow-up & maintenance.
CANDIDATE PROFILE
- 2 to 4 years similar experience, preferably in luxury sales
- Good command of spoken and written English and Chinese
- Strong customer service orientation
- Well-groomed and presentable
