CCi is part of the Rimkus Group, with over 1,300 quantum, delay, and technical/forensic engineering staff in offices throughout the world. We are very well established across North America, UK, Middle East and APAC and are investing heavily in further expansion.
Overview
The Rimkus IT Department is looking to fill a position for our IT Helpdesk. In this role, you will provide support to the entire IT department. This position will serve as the first point of contact for customers seeking technical assistance over the phone or by email. Performing remote troubleshooting through diagnostic techniques and pertinent questions. Determining the best solution based on the issue and details provided by customer.
Job Description:
Qualifications:
At CCi, a Rimkus Company we empower our people. Our team say they have a strong sense of accountability, which spurs them on to succeed further. They receive timely feedback and support to help develop their knowledge and grow their understanding. It sounds simple, but doing the basic things well is often the hardest thing to achieve. Working together and getting the best minds around the table is what it is all about.
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