RICS Hiring for AEMEA Assessment Administrator Job at Dubai Full Time

To provide administrative support to assessment, admission, and transfer processes for trainees and candidates wishing to become qualified RICS professionals.

**This is a 6months Fixed term contract**

Key Achievements & Responsibilities
Provide administrative support through:
o Administrative checks on candidate eligibility for assessment,
o Inputting assessment panels and results into the system
o Undertaking candidate plagiarism checks
o Ensuring pre-assessment centre material is ready

• To support external stakeholders with assessment logistics/organisation

• Work collaboratively with your team and stakeholders to achieve a consistently high level of service

in line with internal processes, rules and procedures

• Actively record, update and amend information on internal database to ensure accurate data

• Ensure confidential and financial information is secure by complying with GDPR

• Work collaboratively with Finance to deal with accounting enquiries

• Support with development and testing of new processes and systems, providing feedback from a

customer perspective

• To represent RICS at assessments, as needed; handling queries from assessors & candidates

and providing an excellent level of service.

Expected Outcomes

• 100% data accuracy with inputted information

• Adherence to assessment SLAs

• First contact resolution for all enquiries

• Continued adherence to a customer service standard and charter

• Adhere to Quality Assurance Procedures

• Satisfaction and engagement of candidates and volunteer professionals

Experience Required

• A sound understanding and ability to work with Microsoft packages

• Excellent data input and accuracy

• Excellent communication and organisational skills; an ability to help and support internal and external

stakeholders with requests and queries

• Adherence to quality assurance procedures

• Ability to build effective relationships with members, the public and stakeholders

• Eagerness to learn, and a positive attitude

• Ability to prioritise work to ensure deadlines are met

• A flexible, team worker who is a committed and conscientious

Job Type: Full-time