Business Project Manager (Gemini MEIA)

***Please note this is a fixed-term position***

MAIN PURPOSE

A SAP implementation project (Gemini) will be launched in April 2022. The objective is to replace our Legacy AS/400 with SAP R/3 across the four existing MEIA subsidiaries, covering all Maisons and product categories. The solution will have a large scope, covering functionally: Retail, Sales & Distribution, Supply Chain Management, Logistics & GTS, eCommerce, CRM / CRC, Customer Service, and FICO.

The project will be led by a Group Technology Project Manager (Central PM) but we are looking for a strong Regional Business Project Manager who will act as a single point of contact for both the Central PM and our Local Maisons & Richemont Regional Functions.

The candidate should have experience with similar SAP implementations, preferably in a Retail & Wholesale environment, and with proven experience in delivering organization, process, and system change across large and diverse organizations.

KEY RESPONSIBILITIES

The successful candidate will have demonstrated skills & experience in the following domains:

General Project Management

Stakeholder identification
• Work with Local Maison & Brand teams to identify project stakeholders
• Ensure the right people are assigned to the right activities

Communication
• Act as a Single Point Of Contact for the Gemini Central PM and keep him regularly updated on Local / Regional progress & any issues/risks
• Communicate regularly to key Regional / Local stakeholders on project status, key attention points, issues, and risks
• Gather stakeholder feedback after key activities to improve for the next rounds e.g. surveys after KUTs

Planning

• Ensure local activities are properly scoped, planned, and resourced according to Group Tech master plan & Central PM guidelines

Monitoring & Controlling
• Coordinate activities Regionally with Maison & RRF PMs, keeping the Group Tech PM in the loop incl. bi-weekly meeting to review current status & plan upcoming activities

Governance
• Prepare Regional Steering Committee deck, ensuring key points are identified and arbitrated if needed

Specific competencies for this project:

Gap Analysis

• Work with the Central PM to build the agenda for all gap sessions
• Ensure that Local / Regional participants are available and mobilized at the right time for the right workshops

Change Management (CM)
• Whilst CM is under the responsibility of BPIs and Maison PMs, strong coordination is needed to ensure change is properly managed at the Local / Regional Level
• Specific change topics are to be managed by the Business PM in coordination with Richemont Regional Functions (RRF)

Data preparation & migration for Key User Training & Testing
• Work with Legacy Data Migration PM to ensure that data preparation & migration activities are planned and executed according to the project plan (for both stock take rehearsals and actual data migration)

Training & Testing coordination
• Coordinate Training & Testing activities with Maison & RRF stakeholders, with a specific focus on Retail Key & End User Training
• Prepare and communicate feedback survey to identify improvement areas and then implement changes
• Ensure the right IT support is available as and when needed

Cut-over preparation
• Ensure cut-over activities are properly scheduled, planned, and executed across all Markets

Hyper care support

• Organize hyper-care for post-go-live support in collaboration with Regional L1 Infra & L2 EAS resources

DIMENSION:

• Geographical area under responsibility: UAE, KSA, India, South Africa, Kuwait (TBC)
• Direct project team supervision: 15 MEIA Maison Project Managers; 6 MEIA Richemont Functional Project Managers

JOB PROFILE

Education:

• Four-year college diploma or University degree in a Technology-related domain

Required experience:

• Expertise in project management, methodologies, Business Process Reengineering
• In-depth knowledge of SAP with a specific focus on the following modules: Retail, Sales & Distribution, Supply Chain Management, Logistics & GTS, eCommerce, CRM / CRC, Customer Service, and FICO
• Experience in Business Process Reengineering and implementation of systems in the areas of Distribution, Retail, etc.. an advantage
• Relevant experience in a big consultancy firm is a definite advantage

Personal skills:

• Self-motivated, disciplined, with excellent interpersonal and communication skills
• Effective presentation skills and strong business awareness
• Proficiency in written and spoken English
• Willing to travel to other locations across the MEIA Region & to Europe

***Please note this is a fixed-term position***