Account Receivable & Credit Controller

MAIN PURPOSE

The AR & Credit Controller has an essential role towards maintaining the organisation healthy cash flow. The role requires building strong relationship with Maisons and clients to ensure a smooth running of the accounts.

• He is responsible for managing receivables across all channels and ensure that timely payments are received for goods sold and services rendered while ensuring customer satisfaction

• Work with Maisons/other departments to ensure that the correct amounts are collected in a timely manner, verify and record transactions, resolve account discrepancies, and perform other tasks to secure client payments

• Build and maintain strong relationships with clients and Maisons to ensure the smooth running of accounts

• Oversee all trade debts owed to the company from existing Partners/Customers and manage new requests for credit

• Trains system and process knowledge on retail flows to boutiques, and ensures a first level of local support

KEY RESPONSIBILITIES

Accounts Receivable

• Process, verify, and post receipts for goods sold and services rendered (retail, e-commerce and wholesale)

• Maintain records regarding payments and account statuses

• Review account information, correct discrepancies, and ensure that accounts are properly billed and that payments are collected on time

• Obtain information from Maisons/other departments to ensure records are accurate and complete and that accounts receivable ledgers and journals are up-to-date.

• Perform administrative and clerical tasks, such as data entry in SAP, prepare manual invoices or credit notes, send SOA and payment reminders, and contact clients to discuss their accounts

• Secure Lettter of Credit from the identified Customers before releasing any sales orders

• Perform account reconciliations and maintain accounts receivable files and records

• Produce and analyse monthly financial and management reports to support management decision

• Investigate and resolving any irregularities or enquiries

• Assist in the general ledger analysis of related accounts

• Create procedures and policies that ensure timely payments

Credit Control

• Take a proactive role in managing and collecting debts

• Review accounts, client payments, credit history, and work closely with Maisons to manage any risks

• Monitor debtor balances to ensure reduction in DSO

• Propose and support negotiation of repayment plan

• Evaluate new credit requests, including checking credit ratings, deciding whether to allow credit to a debtor and advising on credit limits

• Manage credit limits, calculate and propose adjustments regularly and when needed to be set-up in the system for automated sales order blocking

• Monitor and review hold sales orders, propose authorization of delivery (AOD) to designated approvers

• Assess bad debt

• Resolve problems related to invoice payment in coordination to the Maisons

• Do credit checks for any consignment requests

Other functions

• Participate in projects and automation when needed (new mode of payments, retail openings, wholesale openings, integrations, etc..)

• Perform regular tests on controls as per ICS requirements

• Assist internal and external auditors, implement recommendations (if any), and take corrective action/s when required

STAKEHOLDERS

• Finance and Management

• Maisons Sales teams and directors

• Technical Group or external suppliers teams

• Customers

• Banks

• Auditors

JOB PROFILE

Education

• B.Com/ Finance Graduate, accounting certification and qualification is an advantage

Experience

• At least 7 years of proven experience in Finance, with at least 3 years experience in related field

• Exposure in retail industry would be an advantage

Technical skills / abilities

• Solid Accounting background

• Good mathematical skills

• Strong analytical skills and attention to details

• Good knowledge of UAE VAT

• Knowledge of computerized accounting system – especially SAP

• International Accounting Standards / IFRS

• Excellent knowledge of Microsoft Office software (Word, Excel, PowerPoint, and Outlook)

Personal skills / qualities

• Excellent analytical and problem-solving skills

• Exceptional attention to detail

• Can communicate articulately and efficiently with other people

• Proactive with superb time-management and ability to prioritise and manage expectations

• Compliance mind-set

• Credibility and integrity with confidential information

• Ability to work independently

• Presentation skills

• Confidence to deal with a wide range of stakeholders

• Good business acumen for problem solving