Rentokil Initial Hiring for Operations Officer at دبي Full Time

Implement the standards set in Rentokil Boecker® Operations Manual. Schedule appointments as per client’s availability. Arrange a proper dispatching for all teams. Follow up on pending appointments if any and set a monthly plan to keep them to a minimum. Ensure that chemicals and non-chemical products are always available in adequate quantities for each team and monitor their consumption. Prepare daily schedules for on-site technicians and guarantee that the treatment is executed as per the programmed work schedule. Arrange and confirm distribution of promotional items as per the marketing calendar. Communicate with sales department regarding new clients; check and sign the Survey Sheet. Handle call backs and solve them within 48 hours. Follow up on the Call Back report. Ensure all vehicles have Rentokil Boecker® warning signs (Fumigation, Floor warning signs, etc.), bait stations’ service records and other labels. Generate and submit the assigned reports to concerned management. Handle the client’s data accurately and timely on Rentokil Boecker® systems. Review submitted treatment reports and take action when deemed necessary. Perform CVCs (Customer Voice Counts) and field audits to ensure Health and Safety Standards are properly applied.RequirementsAt least 2 years of experience in operations or relevant field.Proficiency in English is a must. Arabic is a plus.Effective decision making and problem-solving skills.Excellent verbal and written communication skills.Remarkable attention to details.