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About the job:
The Red Hat Sales team is looking for a Commercial Account Executive to join us in Dubai, UAE, but will be focusing on francophone countries. In this role, you will handle relationships with our commercial accounts, helping our customers make business and IT transformations using our services and solutions through engaging with our partner ecosystem. You’ll build new commercial relationships and expand and improve the business with existing customers throughout North Africa. As a Commercial Account Executive, you will also gain understanding of customer processes, needs, and challenges, promoting the value of Red Hat’s solutions and how they can address customer needs.
What you will do:
- Be accountable for carrying out Red Hat’s sales strategy and managing performance and customer success in an assigned set of accounts, retaining and growing bookings through partners
- Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts
- Cooperate with partner sales executive to motivate partner-centric customer engagement, aligning Red Hat’s use cases with customer needs and developing solutions with partners that deliver business value
- Provide customer continuity and account expertise to sales pod for accounts, guiding sales performance and positioning Red Hat as a key partner
- Collaborate with pod team to achieve success together within the territory
- Collaborate with partners and the Customer Success team to understand how customers derive value from Red Hat’s solutions; support expansion and retention and ensure that customers meets success criteria outlined in the value and success plan
- Request support from inside sales representatives to help engage specialist solutions architects, sales solutions specialists, industry experts, and other specialists to manage end-to-end sales and deliver customer value as needed
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What you will bring:
- Previous experience working in francophone countries
- Excellent leadership and communication skills with the ability to engage a diverse set of stakeholders in a matrixed organization
- Understanding of ecosystem landscape and how to engage with partners to create a better together value proposition for customers
- Strategic orientation and value engineering skills to position and sell solutions to meet customer needs and build business cases around return on investment (ROI) and total cost of ownership (TCO)
- Solid understanding of customer business, industry trends, competitive landscape, and Red Hat’s differentiators and value proposition
- Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation with key customer stakeholders and partners
- Record of delivering effective and engaging presentations to a variety of audiences
- Ability to cultivate long-term relationships and develop internal advocates across customer organization, including IT and business teams
