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RAKBANK, also known as the National Bank of Ras Al-Khaimah, is a Public Joint Stock Company based in the United Arab Emirates (UAE). It was founded in 1976 and is one of the oldest banks in the UAE. The Bank operates within retail and corporate banking, offering a range of services including retail and business banking, credit cards, loans, investment services and wealth management.In the recent years, the Bank has achieved significant milestones which includes being named as one of the world’s best banks by Forbes ME (2022) and was awarded UAE’s SME Bank of the year by the Asian Banking and Finance Awards. The Bank has been successful in achieving the highest profitability and lowest cost of risk since 2015. It has also seen significant growth in its acquiring business, card spending and business loans.Being on a transformational journey, in partnership with Honeywell, RAKBANK has also taken steps towards sustainability by reducing its overall energy consumption.We are a diverse team comprising of over 3,000 employees from across 58 countries. We make conscious efforts to build talented and diversified teams and encourage people to develop their full potential. We are committed to providing a working environment that promotes work-life balance, career development, recognition and security for the future.In line with our strategy, a major part of our transformation journey is to future proof our bank and establish ourselves as a ‘Digital bank with human touch’, for our customers.So join us in co-creating the future of RAKBANK!What You Will Be DoingProcess cash and cheque transactions, deposits and withdrawal, RMT transactions. Cash to be balanced and have zero cash shortages and overages to ensure daily functionalities are completed as per the agreed timelines.Perform all financial transactions in a risk-free manner while maintaining the highest possible standards.Assist the branch customers with information to address their concerns and achieve customer excellence. Act as the joint custodian of till cash with the Manager to ensure dual custody requirements are maintained.Ensure all teller transactions and other routine processing is done as per the laid down operating procedures and guidelines. Ensure due diligence is carried out with respect to money laundering and other regulatory requirements.What You Should HaveMust possess good interpersonal skills.Must be detail oriented.Excellent time management and organizational abilities.What We Are Looking ForBachelors’ degree or equivalent qualification.Minimum 2 years’ experience working in a customer-facing environment.What’s In It For YouPay for performance culture (Competitive and performance-linked compensation)Provision of medical care plan for your family and youComprehensive Life insurance planDiverse workforce and inclusive cultureCareer development and growth opportunities by designWork with the best minds in the fieldGet opportunities to bring your whole-self to the organization and perform to your best
