Shangri-La Dubai
The award-winning Shangri-La Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world’s most dynamic cities.
Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai’s popular beaches.
The hotel’s 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
As a Service Associate – Telephone Operator, we rely on you to:
Provide a warm, helpful and informative service over the phone
Contribute to creating an excellent experience to all guests
Handle all guest requests in a professional and timely manner
We are looking for someone who:
Takes pride in being a hotelier
Loves interacting with guests and customers
Communicates and writes with fluency in English (and local language)
Enjoys working as part of a team
Has a can-do attitude
Is a self-starter
Enjoys crafting best-fit solutions for guests
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