Q Tech General Trading LLC Hiring for FC Supervisor, AMXL-MENA Job at Dubai Full Time

• Previous experience in a similar process development role, ideally in fast-paced industrial, logistics or production/manufacturing environment
• In depth experience of Distribution and Fulfillment processes.
• Bachelor’s degree in Operations, Engineering or Logistics
• Advanced data analysis skills and an expert in using supporting tools e.g. Minitab, JMP, MS Excel, MS Access
• Ability to modify dashboard/queries and write SQL queries on an Adhoc basis

Job summary

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Operations

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Ops Integration team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?

Join the Ops Integration team an FC Supervisor. As FC supervisor , you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to sites for launch, set up & monitor operations.

Roles and Responsibilities:
1. Monitor operations of the assigned sites and suggest & deploy improvements

2. Identify useful data accumulated from multiple sources and take necessary actions

3. Foresee implications based on current data and trends

4. Be organized, apt and prompt in notifying the situation, problem solve and recur prevention

5. Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy

6. Train & direct associates for action and conformance of norms & practices

7. Audit the sites for various operational conformances, restrictions and norms

8. Conduct audits on based on SOPs, analyze data and propose features focusing on improving the Seller experience

• Prior background working on Tech projects to optimize operations, improve customer experience and drive cost reduction initiatives.
• Excellent Project Management skills
• Demonstrated ability to build strong working relationships with business partners and key stakeholders and the ability to work under pressure in a cross functional organization
• Expertise in Lean Management, Six Sigma and other OE tools