Q-Express Documents Transport Hiring for Operations Manager 3PL Transportation, Global Specialty Fulfillment Job at Dubai Full Time

• You hold a degree in logistics, business administration, or in a related field, or you have an equivalent qualification
• A strong team player, you thrive when working with others,
• You demonstrate problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes isn’t a problem for you,
• You’re a quick thinker, able to act decisively in a fast-paced environment,
• You’re willing and able to work to flexible schedules and shifts: you always commit the time required to get the job done.

Amazon.com strives to be Earth’s most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want – low prices, vast selection, and convenience – Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon’s evolution from the Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company’s DNA. The world’s brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Amazon Operations

Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our MENA Specialty fulfillment team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives?

Join the Global specialty fulfillment team as Transportation Area Manager. As an Area Manager, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details, and foresee data implications.

Key job responsibilities

Are you ready to champion outstanding customer service, Amazon style?

Are you up for creating solutions and solving tomorrow’s problems today?

Then we have an opportunity just for you!

We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory. They’re also where we developed our industry-leading workflows. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.

About the role and responsibilities:
You’ll be responsible as a manager for one of the main teams in your FC: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and that customer expectations are met, if not exceeded.

In the logistics team you enter and lead, we’ll be entrusting a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team, while motivating and inspiring forward progress. All the while, you’ll exercise sound judgement, making sure progress and KPI targets are worked towards and met.

While you achieve this, you’ll ensure motivation, engagement and performance:

• You’ll need to safeguard your team’s safety, promoting Amazon’s Health and Safety standards,
• You’ll lead cross-functional teams, tasked with solving operational problems,
• You’ll uphold Amazon’s high standards of process quality,
• You’ll maintain inventory accuracy,
• You’ll strive to improve and streamline processes,
• You’ll become a subject matter expert on larger FC processes and activities,

You’ll actively share and promote best practices with your colleagues and network

• Previous experience as a manager in a distribution centre or logistics warehouse is a nice to have.
• Additional languages, apart from English and Arabic, will be beneficial but not must-have for the role.
• You have previous experience as a manager, involving sizable teams; you’re a natural at motivating others around you,or the role.