Q-Express Documents Transport Hiring for HR Business Partner, GSF PXT MENA Ops Job at Dubai Full Time

The MENA Ops Central Functions team is seeking an HR Business Partner to partner with the Global Specialty Fulfillment, Sustainability and Packaging (GSF) team hire, develop and retain the best! This HR Business Partner will deliver large scale organizational programs and interventions to meet business needs, partner with leaders to design the most effective organizations, dive into help solving workplace issues, and work with leaders to build and support our talent pipeline. Thanks to their visibility across businesses and their access to data on managers and employees’ requests, HRBPs are in a position to spot trends, identify emerging needs, and address them with innovative people programs, tools and processes. We need a strong communicator (written & verbal) and facilitator with the ability to work directly to support the GSF team in MENA Ops to scale up the business.

Successful candidate will demonstrate:

• The ability to understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within their customer groups
• A true hands-on approach as well as the ability to successfully monitor the “pulse” of the employees to ensure a high level of employee engagement
• Experience with a complex and rapidly changing work environment
• Coaching, consulting and mentoring entry-level employees up to senior level leaders
• Success in creating and driving effective development, employee relations, retention and reward programs
• Being an enthusiastic team player with a strong drive to create a positive, fun work environment
• A strong solution focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions
• Strong internal and external customer service focus
• The ability to manage multiple priorities simultaneously – orientated on results
• Bias for action, strong work ethic, and desire to achieve excellence
• Must be able to interface at all levels of the organization and create partnerships with the ROW HR Centres of Excellence and Global HR Partners
• Passion for innovative HR solutions and process improvement
• Excellent organizational and interpersonal skills

Key job responsibilities
Weekly/Bi-weekly Updates with Stakeholders

• Hold regular 1:1s with stakeholders across GSF to surface issues/identify trends that need to be resolved/acted upon

Talent Management

• Coach, train and guide managers during the annual talent management process
• Oversee the monthly data analysis for People Leadership Reviews and subsequent follow up of actions post meetings
• Support managers with promotion documents and advising on the process within MENA Ops
• Support people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives

Performance Management

• Manage the end to end process of performance management (including all Focus and Pivot cases)
• Analyze data and trends on performance management, in order to provide input to the business, preventing the recurrence of known issues

Compensation Management

• Coach, train and guide managers during the annual compensation process
• Provide advice on queries related to understanding and communicating compensation, consulting with Compensation Consultant where needed
• Provide guidance on exception requests related to off/on cycle changes (job code from IC to Mgr, promotions) consulting with HRBPs who own exception approvals
• Act as the site point of contact (POC) on topics such as local HR processes and also in escalation cases
• Maintain the fair and consistent treatment of employees by conducting investigations and disciplinary where complaints or misconduct arise excluding cases that relate to harassment and discrimination (these are owned by ER)
• Consult with the ER and Legal departments and HRBP where needed (cases of high risk, or where outcome may be dismissal)