Puffy Hiring for IT Technician Job at Dubai Full Time

Puffy is one of America’s fastest-growing e-commerce retailers. Our award-winning mattresses are developed with unrivalled attention to detail and are loved by millions of sleepers in America and Canada.

Since entering the bed-in-a-box market in 2016, we have experienced consistent and considerable year-on-year growth. Driven by a mission to make optimal sleep health a priority for all, we’ve made headlines on Entrepreneur.com and TechCompanyNews, to name a few. Puffy’s product range now extends to the entire bedroom, including pillows, bedding, and bedroom accessories.

For more information about Puffy, visit https://puffy.com.

Puffy is looking for a talented IT Technician or IT Support Technician to support the Puffy team with any IT Technical issues. This person will maintain the computer and network systems of our organisation. Your duties will include troubleshooting and diagnosing computer hardware and software issues, setting up computer networks and assisting employees and customers with IT-related problems.

RESPONSIBILITIES:

• Serving as the first person point of contact for IT support within the company
• Installing, configuring, and maintaining software and hardware components of computers and network systems
• Diagnosing and troubleshooting software and hardware issues
• Should be able to install and support printer and copier problems
• Repairing and replacing damaged computer and network components
• Installing and upgrading antivirus and firewall software
• Supporting people whenever they face issues with computers and network devices

REQUIREMENTS:

• Degree in Computer Science, Engineering, or relevant field
• 2+ years of experience working in this field
• Cisco Certified Technician (CCT)
• Proven work experience in IT support or IT technician roles
• Associate degree or advanced apprenticeship in Computer Science or relevant disciplines
• In-depth knowledge of Windows, Mac, Linux and UNIX operating systems
• Practical experience with internet and network security protocols
• Problem-solving skills
• Technical documentation skills
• Organisational and interpersonal skills

PUFFY PERKS AND BENEFITS:

• A place to grow your career. We’ll help you set big goals – and exceed them
• Competitive salary package and performance-based bonus scheme
• Premium Health Insurance with Dental and Vision Coverage
• People. Work with talented, committed, and supportive teammates.
• Great opportunities to grow. Every employee is a stakeholder in our success.
• Location. Work in the business hub of the Middle East, one of the world’s greatest cities.

Job Type: Full-time