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Our client is a well-established engineering organization and we are recruiting a UAE experienced quotations sales coordinator to join their Jebel Ali office.
The role is responsible for preparing RFQs, sales quotations and order processing to meet dispatch deadlines.
Candidates must have UAE experience as a sales coordinator in the engineering, contracting or trading and distribution companies.
Role Summary
Prepare sales quotations, RFPs, RFQ and tenders es for new business and add-on transactions.
Serve as the first line of contact with the customer to action order changes, cancellations, expedites and resolve order discrepancies, chargebacks, and payment issues.
Initiate and process requests for credits, debits and returns.
Respond to new business leads and call existing customer for repeat business.
Contact customers for promotions and opportunities to up sell and cross sell.
Maintain CRM data integrity.
Mandatory Skills & Experience
3+ years’ experience in preparing quotations and order processing in engineering, contracting or trading and distribution companies.
Strong experience in sales support, customer service and order processing with a sense of urgency, accuracy and strong customer focus.
Proficient use of Microsoft Excel with strong experience in V look up and reviewing product SKUs.
Ability to prioritize to meet business needs; flexible to support sales cycles and volume demands.
Candidate Profile
Currently living in the UAE – must be able to live and work in Dubai.
Fluency in English – must be able to read, write and speak fluent English.
Excellent communication, interpersonal and presentation skills as this is a client facing role.
Education
Bachelor’s degree
Job Types: Full-time, Permanent
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- Bachelor’s (Required)
Experience:
- making quotations, sales order processing: 3 years (Required)
Language:
- fluent English (Required)
