Pinnacle Flying Migration Services
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Job description
A career in telesales requires excellent communication and sales skills and customer service knowledge. As a telesales representative, you will spend most of your working hours persuading prospective and existing customers to purchase our services.
Ultimately, you’ll support the growth of the organization by maintaining a transparent, up-to-date, and confident approach towards telesales.
Key Duties:
- Coordinate activities throughout the company to ensure efficiency and maintain compliance with company policy.
- Work well with the other telesales personnel with a focus on achieving sales targets.
- Using the data provided by telemarketing representatives to pursue promising leads with persuasion and persistence.
- Converting leads into clients.
- Cold calling and helping to reduce negative reactions from leads.
- Providing brand recognition by leaving buyers with an excellent impression of a company through effective customer relations, empathy, and effective communication skills.
- Contacting potential or existing customers to inform them about a product or service using scripts.
- Answering questions about services offered or the company.
- Asking questions to understand customer requirements and close sales.
- Enter and update customer information in the database
Requirements:
- High school diploma; BSc/BA in Business Management or Similar
- Proven experience as telesales representative or other sales/customer service role
- Proven track record of successfully meeting sales quota preferably over the phone
- Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospective clients.
- Excellent knowledge of English/Hindi
- Excellent communication and interpersonal skills.
- Cool-tempered and able to handle rejection.
- Outstanding negotiation skills with the ability to resolve issues and address complaints.
Job Type: Full-time
Salary: AED3,000.00 – AED5,000.00 per month
COVID-19 considerations:
Need to wear Mask and maintain social distancing.
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience:
- tele Sales: 1 year (Required)
Language:
- Hindi (Required)