Philip Morris International Hiring for Manager E-Commerce Dubai, United Arab Emirates Commercial Job at Dubai Full Time

At Philip Morris International, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products with the power to improve the lives of a billion adult smokers worldwide.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward.

Are you inquisitive, creative and results driven? Are you motivated by the prospect of working for a company that is producing innovative products that will transform the way society thinks about tobacco products and support us with our ultimate vision of a “smoke-free future” – a goal of replacing cigarettes with less harmful alternatives? Do you look for ways to grow in your job? And do you want to build a great career? If the answer is yes, we’d like to hear from you!

RISE TO THE CHALLENGE

The smoke-free revolution means we’re rebuilding everything from the ground up, becoming more consumer focused, innovative, forward leaning and agile. Digital is a fundamental foundation for our ambitions, as so many consumers and adult smokers interact with brands and each other through digital touchpoints. The digital marketing roles are responsible for crafting experiences to drive awareness, consideration, activation and loyalty, as well as for orchestrating the services required to enable these experiences. This team is helping to establish our modern communications vision and own the execution of new projects, capabilities and programs.

Philip Morris Management Services Middle East Ltd. is looking for a qualified Manager E-Commerce to join the Marketing team in the GCC Cluster, based in Dubai. As Manager E-Commerce, you will have the opportunity to contribute in establishing IQOS, our heat-not burn product, as an experience brand across the GCC markets by building and sustaining successful commercial relationships with digital partners and by driving online sales for B2C e-Commerce.

Specifically, you will:

• Adapt the global e-Commerce strategy to the local market requirements, ensuring consistent and accurate product/service range, pricing and information management and maintenance.
• Implement local promotions, in line with large marketing campaigns, events or product launches, and Promotional campaigns, ensuring that meaningful assets (e.g. product or promotional banners) are crafted and uploaded to meet the conversion and take rate targets
• Analyze reports and monitor key metrics, such as on-site experience, traffic and visit to conversion, and constantly recommend improvements to enhance customer journey (find, explore, experience, buy) and drive conversion and growth.
• Conduct user research and A/B testing to gain consumer insights and guide supporting digital experience functions, delivering always-on enhancements and optimizations on front-end customer facing engagements and advising the management of back-end technology configuration systems and settings.
• In collaboration with the Regional Digital Hub, verify the proper functioning of the platform and adapt discovery and purchase experience depending on customer segments in the market to ensure optimal quality of services to customer and broad adoption.

QUALIFICATIONS:

• University degree in Business, (Digital) Marketing, Technology or related field.
• 5+ years of experience in roles of e-commerce or business development in a Technology, FMCG companies or Agency side.
• Experience in e-Commerce environments and catalogue management, working with Data Analytics and reporting tools to communicate forecasts and actual sales volume, and familiar with stock management and supply chain logistics.
• Experience in Ecommerce operations, PSP & LSP management and advanced understanding of Google Analytics, Data studio and Power BI
• Solid knowledge of market culture, online customers’ behavior, online and data trends.
• Preferably to have experience and/or understanding working with Salesforce (Commerce Cloud, SFMC, Service Cloud), Adobe Experience and SAP Hybris
• Experience in project management and agile tools (Jira & Confluence)
• Strong analytical skills, problem solving capabilities, data-driven and critical thinking, ability to translate sophisticated data into meaningful insights and arrive to high quality decisions.
• Outstanding collaboration and communication skills and experience working in lean, agile, test & learn environments, where continuous improvement is the norm.
• Stakeholder management experience, leading teams and external business partners.
• Fast learner, curious and outward looking.

FIND A NEW PATH

Our company offers you a fresh perspective. Here, you will never stop exploring and discovering. We take on-the-job learning to another level, giving you every opportunity to develop your career and reach your full potential. This position will advance your experience with innovative technologies, services, and processes. Backed by a competitive salary and compensation package, you will work in a professional setting with team members from all over the world.

JOIN A GLOBAL MARKET LEADER

PMI is the world’s leading international tobacco company, with six of the world’s top 15 international brands and products sold in more than 180 markets. In addition to the manufacture and sale of cigarettes, including the number one global cigarette brand (Marlboro), and other tobacco products, PMI is engaged in the development and commercialization of Reduced-Risk Products (“RRPs”). RRPs is the term PMI uses to refer to products with the potential to reduce individual risk and population harm in comparison to smoking cigarettes. Through multidisciplinary capabilities in product development, state-of-the-art facilities, and industry-leading scientific substantiation, PMI aims to provide an RRP portfolio that meets a broad spectrum of adult smoker preferences and rigorous regulatory requirements. For more information, see www.pmi.com and www.pmiscience.com.

Want to discover your potential? Come join our team!