OceanAir Travels Hiring for Tour Leader (German, Frensh or Spanish Speaker) – Light Vehicle Driving Job at Dubai Full Time

The Work

• welcoming groups at the starting point and making sure that everyone has arrived
• pointing out and explaining tourist attractions during the trip
• answering questions and giving advice on language and currency
• making sure travel arrangements and stopovers run smoothly and changing routes or arrangements as necessary
• handling passport or visa problems, emergencies, illness, accidents, lost luggage and any complaints.
• Coordinate with operations department regarding safety, disaster recovery and evacuation procedures.
• Coordinate with relevant parties to ensure smooth operations for tours and travel coordination with bus captains.
• Monitor safety and security of members within tour groups.
• Provide feedback from tour groups to operations department.
• Provide feedback to operations department on vendor selection and performance, and itinerary management.
• Provide information on logistic arrangements.
• Provide information on tour destinations.
• Provide tour briefs to tour groups.
• Respond to emergencies and unexpected situations during tours.
• Respond to tour groups’ complaints.
• Review agreements between tour agencies and tour groups to guide response actions during tours.
• Review feedback from tour groups on tour services.

Conditions

• You work long hours including early mornings, evenings, and weekends; you are usually on duty day and night for the tour’s duration, which can be for a few weeks at a time.
• You work both indoors and outdoors.
• Depending on the type of tour you lead, your accommodation could be anything including tent.
• You have to wear a uniform.
• The work is seasonal.

Qualifications & Skills

• Skills and personality are more important than formal qualifications, but a good general education is useful.
• Fluency in a foreign language is usually necessary, especially
• You should have knowledge of and interest in the history and geography of the area you want to work in.
• You should be in good physical condition if the tour involves adventure activities, for example trekking or kayaking.
• UAE driving license is an advantage.

Job Types: Full-time, Permanent

Salary: AED3,500.00 – AED4,000.00 per month