NOVOTEL Hiring for Senior Sales Manager (MICE, Sport and GOV) Job at Dubai Full Time

Senior Sales Manager (MICE, Sport and GOV)

Through your passion and motivation, you sell memorable experience to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and create bond with your guests.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• To be responsible for managing a set client portfolio including for all aspects of account management as specified by DOSM – total account management: ensuring repeat business and developing new business for rooms, groups, meetings & events and Food & Beverage, rate negotiation, maintaining client profiles in Opera, credit, payment and managing complaints.
• Seek for new business opportunities to achieve segment budget
• Maintain full potential analysis and strategic plan of all relevant accounts
• To be responsible for an assigned market/territory and to cultivate new commercial relationships and revenue streams from the allocated areas as instructed
• New business targets per team member to be clarified based on the budget and strategy implemented
• Achieve all sales activity targets as agreed in the sales action plan
• Attend sales trips, exhibitions and functions representing the hotel as directed by DOSM
• Ensure timely and professional follow up with all assigned clients for all administrative requirements
• Good communication must be in place with all Operational and back of house departments to ensure guests smooth operations, timely response and guest satisfaction.
• To support colleagues in the Sales and Operational Teams at all times in order to protect the interest of the hotel and ensure quality service for guests and potential customers
• To stay informed of market and competitor changes and update DOSM accordingly
• To act as an ambassador for Accor Hospitality and cross sell all brands in all locations as relevant to your clients requirements

Your experience and skills include:

• Bachelors or College Level Degree
• Proven experience in hotel sales environment –minimum 3 years
• Knowledge and experience within the Middle East, especially Dubai, UAE preferred
• Experience with International Chain hotels preferred
• Knowledge of Arabic is preferred, any other language is a strong benefit
• Experience in Account Management (Strategic & Key accounts) and Business Development
• Excellent communication skills and a good networker
• Strong negotiation skills with at senior management levels
• Knowledge of Opera PMS, web and Microsoft office programmes

Your team and working environment:

Diverse, young and vibrant team

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS