NOV Inc Hiring for Sales Support Specialist (Order processing) Job at Dubai Full Time

CLOSING DATE 10 JANUARY 2023.

NOTE: Please ONLY apply if you have sufficient experience and skills required as per job description below.

Job Summary.

Develop strong business relationships with key internal/external customer accounts and NOV sales organization.

RESPONSIBILITIES:

• Handling customer inquiries and orders.
• Assist in providing outstanding customer service
• PN identification, quotations and clarifications.
• Provide continual evaluation of the group’s processes and methods, to assure the most effective use of resources and equipment
• Order processing in Glovia and follow-up on orders to ensure we deliver on time.
• Work on difficult issues regarding client complaints and other matters.
• Work closely with Managers in other department, such as Sales, on updating policies and procedures for client services.
• Perform other work-related tasks as assigned
• Comply with all NOV Company and HSE policies and procedures.

BEHAVIORAL SKILLS/COMPETENCIES:

• Customer Feedback, Responsiveness
• Work on difficult issues regarding client complaints and other matters
• Ability to work unsupervised, planning and correlating data analysis
• Quality Management, Client Relationship Management
• Decision Making, Conflict resolution
• Team Player, Good Communication Skills
• Active Listening, Adaptability, Attentiveness
• Knowledge of Product and Service

EXPERIENCE/EDUCATION/SKILL-SET REQUIRED:

• Bachelor’s Degree
• 5+ years’ experience preferably in relevant field
• Working knowledge in Glovia or similar ERP system
• Computer efficient, writing, reading and speaking skills in English language.
• Anility to multi-task. Prioritize and manage time effectively.
• Good communication skills with polite and presentable nature.
• Able to adjust to work pressure and demand and able to work beyond regular working hours, if required.
• Participate in training where required

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

We Power the Industry that Powers the World

Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

Global Family

We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

Purposeful Innovation

Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

Service Above All

This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

Rig Technologies

At NOV Rig Technologies, we are harnessing the strength of knowledge and innovation that is revolutionizing the future of energy. We build on what works, using our deep expertise to help minimize risk, increase uptime, and improve performance in drilling operations around the globe.