Noor Almamzar Medical Center Hiring for Front Office Manager Job at Dubai Full Time

Front desk managers act as the face of an establishment and ensure visitors feel welcomed. Front desk managers are primarily employed in the hospitality industry and should not be confused with front office managers who are employed in any number of industries. The position of front desk manager entails managing the reception area, coordinating all front desk activities, and supervising the support staff. Front desk managers also compile reports for management, including occupancy reports and financial information.

Responsibilities for Front Desk Manager

• Responsible for the running of the front desk by hiring and training all front desk agents and leading by example
• Anticipate and handle any guest requests and satisfy their needs within acceptable guidelines
• Assist in the development and monitoring of the budget to provide top quality customer service
• Schedule the front office staff and supervise workload during shifts
• Act as liaison between the General Manager and staff
• Answer phone inquiries, direct calls, and provide basic information

Qualifications for Front Desk Manager

• High School Diploma required, advanced degree in hospitality related field preferred
• 5 years of previous front desk manager or front desk supervisor experience in Hotels is preferred
• Excellent leadership, management, and team building skills
• Must have strong verbal and written communication skills
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Ability to multitask, prioritize, and manage time

Job Type: Full-time

Ability to commute/relocate:

• Dubai: Reliably commute or planning to relocate before starting work (Required)

Education:

• Diploma (Preferred)

Language:

• English (Preferred)