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The Role
Objectives: Oversee , monitor , control, prioritize and ensure the successful execution of Order Fulfilment Process Main responsibilities: Monitor & Control Order Fulfilment Process in WMS Prioritize Order Fulfilment per Order type and specify Loading place per Order Supervise & Coordinate Customer Service & Logistics team Communicate & Cooperate daily with Sales Team Compose Daily Reports with Order Fulfilments Stats Control & Monitor Customs Documentation Team Respond & investigate any customer complaint and escalate accordingly Responsible to keep, maintain & report order Fulfilment KPIs Meet Company & Personal KPI Targets Appraise Customer Service & Logistics Team performance Develop his team skills by directing, coaching, and training them Conduct Regular Meetings with his team Attend Ops Meetings Annual Leave Planning Resource Planning Communicates with Customs Authorities, Agents, Customers for issues arisen Reporting to: Warehouse Manager Subordinates: Team Leaders & Helpers Number required: 1 Duration: Permanent Position, Contract 3 years. Desired start date: Immediate Probation: 6 Months Working Hours: Monday to Saturday, Shift Base Gross monthly base salary: 2500AED – 4000AED Commission / Bonus: As per UAE Labor Law Other Benefits: Medical Insurance, Annual Air ticket as per UAE labor laws.
Objectives: Oversee , monitor , control, prioritize and ensure the successful execution of Order Fulfilment Process Main responsibilities: Monitor & Control Order Fulfilment Process in WMS Prioritize Order Fulfilment per Order type and specify Loading place per Order Supervise & Coordinate Customer Service & Logistics team Communicate & Cooperate daily with Sales Team Compose Daily Reports with Order Fulfilments Stats Control & Monitor Customs Documentation Team Respond & investigate any customer complaint and escalate accordingly Responsible to keep, maintain & report order Fulfilment KPIs Meet Company & Personal KPI Targets Appraise Customer Service & Logistics Team performance Develop his team skills by directing, coaching, and training them Conduct Regular Meetings with his team Attend Ops Meetings Annual Leave Planning Resource Planning Communicates with Customs Authorities, Agents, Customers for issues arisen Reporting to: Warehouse Manager Subordinates: Team Leaders & Helpers Number required: 1 Duration: Permanent Position, Contract 3 years. Desired start date: Immediate Probation: 6 Months Working Hours: Monday to Saturday, Shift Base Gross monthly base salary: 2500AED – 4000AED Commission / Bonus: As per UAE Labor Law Other Benefits: Medical Insurance, Annual Air ticket as per UAE labor laws.
Requirements
University Qualifications: High School or Degree Other certifications obtained: Supply chain certifications / Diploma is a plus Nature and length of previous experience: 2-4 years in the same role Automotive sector Worked for Spare parts general trading company. Specialist knowledge: Working Experience in Dubai/Jafza will be considered as a plus. Experience in leadership/supervision in previous job will be plus. Knowledge Of English Language. Knowledge of working with WMS systems will be a plus. Knowledge of Inventory/Packing/Picking /Dispatching process in previous job will be considered plus. Should be a able to speak in English. Should show a ”can do attitude” Should be approachable Gender Preference: Male Language Fluency: English Must Current Location: UAE
About the company
New East has been serving automotive businesses since 1992. We are the largest importer & distributors of aftermarket automotive parts in United Arab Emirates. We are a proud member of Auto Parts Member Group (APMG) an industry-recognized organization that certifies and aims to create a support community for all Auto Parts Merchants in Dubai. People are at the heart of everything we do at New East. We continually invest in our highly skilled team,to ensure we progressively advance our organization and meet the future needs of the automotive aftermarket. Being the best in our field is the trademark of our company. We consistently strive to achieve zero lost sales and zero late deliveries for each and every customer.
