Nestle Hiring for eCommerce Store & Project Manager Job at Dubai Full Time

We are the Nestlé Nespresso SA Company and are proud to be one of the fastest growing operating unit of Nestlé. Our passionate, entrepreneurial-minded team has transformed Nespresso into the reference in portioned coffee and one of the world’s most trusted brands. Our growth comes from our commitment to research and development in order to pioneer and be the reference in the portioned coffee sector to provide the very highest quality coffees that could be enjoyed in the comfort of consumers’ own homes and also savored at out-of-home locations, such as restaurants, hotels, offices and luxury retail businesses. We guarantee quality by taking a careful, thoughtful approach in how we source our ingredients, produce and market our premium coffee products. With corporate headquarters in Lausanne, Switzerland, Nespresso is present in over 60 countries and counts over 12,000 employees worldwide. To learn more visit www.nespresso.com.

Position Snapshot

• Role: eCommerce Store & Project Manager
• Business: Nespresso
• Location : Dubai, United Arab Emirates

• Minimum of 5 years industry experience in large scale digital and eCommerce environment, including commercial experience managing an eCommerce store, plus digital project management and delivery.

Position Summary

A fantastic opportunity has arisen for an eCommerce expert to join one of the most iconic coffee brands in the world. As our eCommerce Store & Project Manager, you will be the platform expert, supporting commercial trading activities, lead and manage the delivery of any project, technical solution or initiative that has a direct impact on our eCommerce Channels (website and mobile application) across our key markets.

A day in the life of:

• Act as a subject matter expert of the digital ecosystem (technically, functionally, and commercially)
• Identify opportunities, support and challenge market needs in term of new digital features and functionalities that will drive commercial benefit
• Develop and manage a robust framework to support, manage and resolve website issues at a regional and market level
• Be the local counterpart and main point of contact in the region for the Global eCommerce Team, and third party partners, to guarantee a qualitative point of contact for any digital project, feature, functionality or platform request, resulting in seamless coordination, qualitative implementation and collaboration
• Prioritise, plan, coordinate, and project manage all aspects of End-to-End development to ensure qualitative and timely implementation of solutions in accordance with contract specifications, quality standards, safety requirements, cost/profitability targets, and scheduling targets, leveraging project management frameworks and testing protocols
• Maintain all eCommerce roadmaps and follow up with dedicated owners to ensure resources, timing and effort are properly considered and allocated to ensure project & campaign success
• Provide guidance and facilitate the execution of e-merchandising activities at market-level, including cross-sell, up-sell & eCRM strategies
• Review and maintain all local eCommerce roadmaps and eMerchandising activations to map a fully prioritised activity plan for multiple markets
• Leverage (internal and external) data, insights and recommendations to continuously improve customer experience and drive channel performance
• Work with the eCommerce Trading Teams in market to continuously improve the digital path to purchase and ensure a best-in-class digital consumer experience through optimized purchasing paths from call-to-actions to landing pages and leading test & learn activities
• Work with the eCommerce Specialist to ensure the successful delivery of all product launches and digital campaigns across all markets

What will make you successful:

• Degree qualified with at least 5 years experiences in eCommerce, eBusiness, digital marketing and or media.
• Strong Web Analytics knowledge (Google Analytics certification a plus) as well as of A/B testing tools
• Experience in building and managing eBusiness operations (organization, processes, guidelines) a strong plus.
• Strong knowledge of an eCommerce and digital landscape within a complex ecosystem
• Experience with any of the following technologies: Magento (required), Hybris, Shopify.
• PMP /PIP certification, Agile, SCRUM or other project management certifications a plus
• Relevant degree with strong project management skills in an international environment.
• Knowledge and proven experience of eCommerce practices (DTC and e-Retailing), state-of-the Art User Experiences. Experience with Omni-Channel contexts (Point of sales, Tele sales, InStore, Mobile, App, Social)
• User experience improvement A/B Testing, Behavior Analysis, conversion rate analysis
• Culture & knowledge about PCE, Tag Management, Web content management, Marketing Automation, SEO/SEM, Digital Asset Management, and social media
• Able to translate technical specifications into commercial opportunities and vice-versa
• Familiar with Solution development and Solution technologies. Previous experience in Solution applications deployment highly desirable

Nestlé is the largest food and beverage company. We are 308,000 employees strong driven by the purpose of enhancing the quality of life and contributing to a healthier future. Our values are rooted in respect: repect for ourselves, respect for others, respect for diversity and respect for our future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we’ll offer you a dynamic inclusive international working environment with many opportunities across different businesses, functions and geopraphies, working with diverse teams and cultures. Want to learn more? Visit us at www.nestle.com.