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The creation of exceptional out of home food experiences is the business of Nestlé Professional. We are a food and beverage company dedicated to partnering in and furthering the business of everyone involved in the foodservice and hospitality industry. Our passion is food and beverages and our aim is to develop close relationships with all our partners and use our global experience and know-how to share new, profitable, business ideas, trends and insights to ultimately help you achieve ongoing consumer satisfaction through our brands, products and solutions. Whatever your business challenges, ideas or opportunities, we will work by your side to help you realise the success you dreamed of and to always provide a memorable culinary experience for your guests. We are not just in the business of food and beverages but dedicated to delivering exceptional satisfaction on every plate and cup, dedicated to making more possible, with you. Learn more by visiting www.global.nestleprofessional.com .
Position Snapshot
Location: Dubai
Company: Nestle Professional
Grade: J
Full-time
Position Summary
The Commercial Specialist candidate is to ensure that the growth and efficiency promises made to the customers are delivered in all needs. This will be drive by new customer acquisition and exhibition of strong skills to develop a relationship in selling NP Hot Beverages and Cold Beverages solutions to its customers.
A day in the life of…
- Execute the activities built within their Key Drivers in the country OMP. Ensure execution by conducting the MOR, WOR, DOR. Special focus on acquiring new customers.
- Deliver on their sales targets by category, meet the set budgets while track performance through BMB-MS and take corrective actions for underperforming machines. Meet their call cycle objectives. Aspire to have the Perfect Store executed by channel, adhering to the 4Ps & C and AVS guidelines.
- Coach, give regular feedback and recognize colleagues efforts and results (direct and also BSP teams); with a special focus on machine detailing and hygiene standards
- Build and manage key customer relationship for sustainable business growth, executing customer plans. Implement effective spend strategy, optimizing leads generation process via trade shows, tele sales, direct contact, etc..
- Compliance to internal SOP’s and processes. Review policies annually to make sure they are still valid.
- Is responsible for the execution of the TA’s planning cycle by efficiently driving the integration of trade assets into the Monthly Business Planning Cycle (MSR, MGR, MFR, MOR). as well as guaranteeing its preparation, distribution, installation, withdrawal, maintenance, rebranding, custody and destruction processes to meet NP Beverage market execution plan and integrated commercial plan.
- Is responsible also for aligning with third party suppliers on the Trade assets Management related activities, in alignment with the NP TAM Best Practices.
- Implement the Trade Assets Management Best Practices and develop operations team in the region.
- Align with our Beverage Service Partners and report identified KPIs, such as the accomplishment of installation and maintenance program, and control TA in order to guarantee the end cup profile; maintain Installation and Withdrawal contracts.
- Ensure proper stock supply through accurate monthly forecast, manage sell out from BSP to operators, spare parts inventory, and monitor the level of bad goods returns in CBS business.
- Identify areas of opportunity and potential for improvement for the business
What will make you successful
- Minimum 1 year in operations, preferably in the Out of Home environment.
- Experience in Sales or marketing. Has successfully delivered on KPIs, especially top line business results.
- Demonstrated success in managing multi-category and cross functional teams, supporting a high-performance culture.
- Worked in a matrix organization with the ability to influence others.
- Practical experience and understanding of quality principles, HACCP, hygiene in the F&B industry. Technical experience is a plus.
- University Degree in Business (Administration, Marketing, Management)
- Must hold UAE DL.
Nestlé is 308,000 employees strong and are driven by the purpose of enhancing the quality of life and contributing to a healthier future. With more than CHF 91.4 billion sales in 2018, we have an expansive presence with 413 factories in more than 85 countries. We believe our people are our most important asset, so we’ll offer you a dynamic international working environment with constant opportunities for development. Want to learn more? Visit us at www.nestle.com .