Log In
Sign Up
br{display:none;}.css-58vpdc ul > li{margin-left:0;}.css-58vpdc li{padding:0;}]]>
- Responsible for entering transfer bookings and airport service bookings of local market in the system.
- Responsible in encoding drivers program and transportation request for both arrival and departure on a daily basis and sending request, follow up and confirmation from all transport providers.
- Coordinating with transport suppliers regarding guest transportation, amendments & cancellations and coordinating with Experience Advisors for guest requests, checking and confirming with guests flights from the European, CIS markets & Local Markets.
- Ensure adequate communication to Welcome Concierge regarding arrivals, amendments, cancellation, airport services & miscellaneous requests like assisting guests to special taxis
- To monitor drivers program and sending / checking the transfer slip to hotel on daily basis.
- Responding to CS emails regarding complaints pertaining to transportation.
- Attending clients calls and other queries regarding arrival/departure, lost items and complaints
- Prepare welcome packs / paging boards.
- Checking for new or additional booking – arrival/ departure from reservation department.
- Keep a track of supplies which are included in welcome packs.
- 2-5 years experience in Logisitcs in Destination Management / Tourism Company will be highly advantageous
- Knowledgeable and has good computer skills
- Good command of MS Office applications (Word, Excel)
- Ability to speak and write in English
- Experience in international environment an advantage
- Service-oriented, resilient, proactive, hands-on personality
- Communicative and independent work style
