MTN Group Hiring for General Manager: Commercial Management Job at Dubai Full Time

The General Manager, Commercial Management will be accountable to achieve the following objectives:

Own, define, agree, drive, and evolve, with key stakeholders, a wholesale mobility and international roaming business plan that identifies portfolio scope; customer interfaces; development requirements; competitive position; service experience; returns; and approximate incremental Capex/Opex budget needs; in support of Ambition 2025.

Develop, manage, and maintain clear transparency on competitive intensity, commercial model, financial performance, cost structure, profitability, and future growth potential of the business.

Drive innovation by continuously analyzing the business, identifying opportunities, driving deal transparency, and quality enhancements.

Drive MTN roaming strategy by defining evolution of MTN roaming position, advancements in terms of partner relationships and potential innovative roaming solutions for MTN.

Drive alignment, prioritization, and optimization of roaming requirements across different OpCos and convert them into tangible products and services that can be understood by the relevant customer segments

Keep a keen eye on both short term and long term needs to enable the company to achieve its strategic wholesale mobility mission, with specific focus on International Voice, International Roaming, International Messaging and VAS.

Interact with business planning and strategy leadership within MTN Group to ensure that maximum benefits can be driven through the supply and demand value chain.

Oversee strategic negotiation, review lists of strategic roaming partners, track developments in their business environment and steer implementation of tactical partnerships to ensure that MTN has a fair share of international inbound roaming traffic.

Educate stakeholders and internal customers on the role of MTN GlobalConnect from account management, market opportunities, commercial targets, product plans and trend analysis perspective.

Role Deliverables

• KPI’s / targets as set by GlobalConnect CMBO
• Provide consolidated Wholesale Mobility Commercial Business Strategy
• Support strategic negotiation and agreements with key customers and suppliers
• Drive business lines’ growth
• Attendance at key committees
• Business Planning
• Business Management
• Operational Delivery
• Budgets & Reports
• Customer relationship management
• Motivate, mentor subordinate business units

Role Dependencies

• Relationships with key areas and resources across MTN GlobalConnect
• Strategic direction and guidance from MTN Group
• The morale, effectiveness, and co-operation of all associated staff

Education:

• Minimum 4-years Academic Degree in Engineering/Business Management.
• Post graduate qualification MBA/Masters (Economics, Business Management) is preferred.
• Fluent in English

Experience:

• 15+ years relevant experience in the international telecommunication infrastructure industry.
• 5+ years Senior Manage experience preferably within the telecommunication industry.
• Messaging, International Voice and International Roaming market knowledge, is desirable.
• Experience working in a global/multinational enterprise (understanding emerging markets advantageous).
• Worked across diverse cultures and geographies.

Competencies:

• Proven strong people leadership capabilities (clear communication; able to inspire; elicits high performance and urgency from others)
• Knowledge of International Carrier Industry, including Voice, Messaging, Signaling, Roaming, Cloud Numbers, IoT and other Value-Added Services
• Strong analytical skills to execute MTN GlobalConnect strategy and high-level reports
• Knowledge of risk management (a risk taker who carefully considers risk/reward) and business development
• Knowledge of personnel policies
• Ability to identify key issues in a situation and to think creatively and strategically in facing internal and external challenges
• Effective leadership and the ability to coach, mentor and motivate a staff of business and technical professionals
• Effective oral and written communications and public relations as well as excellent negotiation skills to be able to function across multiple business lines in a multicultural environment
• Strong computer literacy
• Commercial acumen and financial competency
• Highest levels of credibility and gravitas, for C-level relationships with customers
• High negotiation and commercial skills to manage key customer negotiations
• Ability to participate in a multi-cultural environment and manage customers` expectation across various MTN footprints
• High communication and presentation skills to efficiently manage partners, customers and colleagues within MTN business units

Other:

• Regional and international travel
• Ability to adapt to changing requirements of business and staff members
• Excellent Interpersonal skills