MetLife Hiring for Operations Officer Job at Dubai Full Time

JOB PURPOSE:

Accountable for maintenance, modification, coordinating and Delivery of Retail Documentations / Marketing materials to Channel Partners and internal stakeholders for business continuity and new process deployments.

JOB DESCRIPTION:

• Maintain, organize & follow up on the stock of all marketing materials;
• Coordinate & get necessary internal & external approvals for amendments of marketing materials & forms;
• Raise requests for re-printing & follow up on it;
• Ensure all documentations within Retail channels is in line with MetLife guidelines;
• Maintain the department quality KPI’s and TAT ensuring client satisfaction;
• Ensure the delivery of required materials to the Agencies, bank partners & brokers in the agreed TAT;
• Ensure full compliance with internal controls within company’s standards audit requirements;
• Document translation to Arabic as and when required.
• Creation, modification and release of Memos per MetLife standards when required.

QUALIFICATIONS, EXPERIENCE, & SKILLS

• Graduate
• Microsoft Office tools
• Fluency in English and Arabic
• Adobe Pro Document Modifications
• Knowledge of Design tools is an advantage.

COMPETENCIES & QUALIFICATIONS REQUIRED:

• Moderate knowledge of Retail Insurance, and transactions.
• Strong knowledge of relevant regulations.
• Basic management skills.
• Strong communication skills