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The Operations Manager’s role is mainly to implement the right processes and practices across the organization.
The specific duties of an Operations Manager include formulating strategy, improving performance, procuring material and resources, and securing compliance. You should be ready to mentor your team members, find ways to increase the quality of customer service, and implement best practices across all levels.
Responsibilities:
- Ensure all operations are carried on in an appropriate, cost-effective way
- Improve operational management systems, processes and best practices
- Purchase materials, plan inventory, and oversee warehouse efficiency
- Help the organization’s processes remain legally compliant
- Formulate strategic and operational objectives
- Examine financial data and use them to improve profitability
- Manage budgets and forecasts
- Perform quality controls and monitor production KPIs
- Recruit, train and supervise staff, Evaluate the staff, and performance appraisal
- Find ways to increase the quality of customer service.
Requirements and skills
- Proven work experience as an Operations Manager or similar role.
- Experience in Roastery is a must
- Knowledge of organizational effectiveness and operations management
- Experience budgeting and forecasting
- Familiarity with business and financial principles
- Excellent communication skills
- Leadership ability
- Outstanding organizational skills
- Degree in Business, Operations Management, or related field
Job Type: Full-time
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Roastery: 1 year (Preferred)
- operation manager: 1 year (Preferred)
