We Are Charging Up 5G and Driving Meaningful Transformation
To empower our customers, MATRIXX is creating new ways to unlock value by delivering the industry’s best monetization solution. Powered by our cloud native Digital Commerce Platform, service providers can take advantage of new commercial, customer and operational opportunities, transforming their businesses along the way. Empowered by our team’s unyielding commitment and relentless drive, we are building a global army of raving fans helping us transform the industry. With a culture that values people as the essential foundation of our success, we are committed to working together to charge up 5G.
Based in Dubai, and reporting to the Regional Support Manager, the Senior Application Technical Support Engineer will support all aspects of MATRIXX Software Applications at a Tier 1Telecoms Provider. Your responsibilities will require extensive and proactive collaboration with internal and external stakeholders as part of a dedicated team.
The successful candidate will work collaboratively with MATRIXX’s Engineering and Professional Services teams with the goal of becoming a MATRIXX software certified product expert. Your responsibilities will require you to take ownership of complex customer reported issues, and to assist with all aspects the enhanced support service delivery.
This position is ideal for a candidate looking for a fast paced, dynamic work environment with the personal connection and flexibility of working for a start-up company with its headquarters located in Silicon Valley.
What You Will Do:
What You Will Bring:
The Extras:
What you will experience:
Job Type: Full-time
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