Marsh Hiring for Client Executive – Commercial & Consumer Job at Dubai Full Time

Who You’ll Work With

When you join Marsh as a Client Executive (CE), you are joining an organization that will challenge you and invest in your professional development. As CE in the UAE Commercial & Consumer Segment, you are an independent individual contributor, whose work has a direct impact on the team’s outcomes. Within the Commercial segment, Marsh develops risk management and mitigation solutions for our clients. Within the Consumer segment Marsh develops solutions that create value for our clients’ customer base through products and services and therefore ultimately creates value for our clients. Within the Affinity segment Marsh develops B2B2B and B2B2C solutions powered by technology centered on Automotive, Device, Sponsored and Sharing Economy clients. You will also connect with many industry and subject matter experts across the world within the Marsh & McLennan organization to maximize the potential for our clients as well as your own development.

We are a specialist team of insurance professionals focused on the development of innovative insurance products and solutions. These programmes include Sales, Product development, Placement and the use of Technology to deliver a best in market customer experience.

Job Profile Summary

Client Executives are responsible for the growth, profitability and client satisfaction of a book of business containing complex priority accounts. Client Executives “deliver the firm” by aligning client strategies and needs to MMC’s capabilities and resources. This includes prospecting and developing client relationships, acting as the client’s trusted advisor to their needs through to closure of business development opportunities. Client executives will be responsible for the end to end customer lifecycle including expansion into other MMC solutions and renewals of their portfolio. A Client Executive is an influential individual contributor by onboarding and managing small to medium-scale clients.

Job Profile Description

• Ability to prospect target accounts through multiple channels relevant to the C&C segment that will provide the greatest level of conversion.
• Review, analyse and understand clients/prospects business to determine needs, and potential business opportunities and design optimum insurance programmes for clients.
• Achieve sales targets as outlined by the Manager and assist Manager in achieving budgeted targets across new and existing clients and expected team goals.
• Responsible for onboarding, maintaining portfolio of small to medium business containing priority commercial accounts.
• Identification and execution of cross-sell opportunities to new clients.
• Self-generation of new ideas and strategic planning to follow-up and close new and existing clients.
• Develop & deliver presentations and agendas to support both prospection and renewal meetings.
• Manage annual insurance renewals including strategy, development and timeline.
• Monitor client satisfaction and address concerns.
• Maintain accurate records of all prospect/client contact through the use of the Salesforce online application.
• Ensure the quality and accuracy of contract preparation, processing and maintenance.
• Ensure compliance with the latest policies/procedures and ensure that the same is in line with other regulatory requirements.
• Maintain good relations with the Insurance market.
• Pro-actively collaborate with all internal and external units to deliver client requirements.
• Provide the Manager with accurate sales and productivity reports.
• Keep current on account issues, industry and market trends and develop growth strategy for targeted accounts, industries or specialties to ensure appropriate solutions are marketed and proposed to target new buyer hubs and expand the book of business.
• Attend and participate frequently in industry events and conferences to build-up a strong professional network, maintain proximity to the relevant market and represent the Company as a thought leader.

Requirements:

• Ability to work under pressure and meet deadlines.
• Excellent follow-up and organizational skills.
• Excellent telephone manner & selling skills.
• Pleasant disposition, good interpersonal and communication skills. English is essential, Arabic is desirable.
• Team player. Proactive in working with the team locally.
• Strategic thinking skills and ability to handle multiple tasks and projects.
• Self-motivated to progress with professional qualification.
• Competitive, goal-driven attitude.
• Proven sales experience in the insurance industry.
• Proven client relationship management experience in the insurance industry.
• Strong connections with companies and industries with sales potential.
• Strong negotiation skills.
• Proficient with software packages such as Word, Excel and PowerPoint.
• Bachelor’s Degree plus a minimum 5 years’ experience in a similar role.
• UAE driver’s license.

What makes you stand out:

• Ability to work within a team and happy to support senior colleagues.
• A “can do” attitude.
• Ambitious with a desire to learn and a vision to progress your career.
• Analytical, creative and resilient.
• Insurance qualification (ACII)