Marriott International, Inc Hiring for Multi-Property Graphic Designer Job at Dubai Full Time

CANDIDATE PROFILE

Experience:

• At least one year experience in a graphic design role in any of the following industries: media, advertising, design and marketing communications.
• Experience in a fast paced environment
• Understanding of Marriott brand principles & marketing standards
• Fluent in written and verbal English is a must
• Written Arabic is an advantage

Skills and Knowledge

• Advanced Computer Skills

Education or Certification

• High School Diploma or equivalent required
• Graphic Design Degree

SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:

• Detail oriented with a track record of follow through and delivery
• Good project management skills
• Apple Mac / PC literate with competency in all major design packages
• Strong creative ability in the following software is a must: PDF Editor, Adobe InDesign, Adobe Illustrator, Photoshop and Photoshop Lightroom. Flash is a plus.
• Fluent in Microsoft Office such as Word, Excel, Outlook and Powerpoint
• Strong creative abilities in HTML coding is an advantage
• Knowledgeable about working with corporate brands
• Experience and knowledge regarding the specifications for printing-related matters
• Knowledgeable about file conversions (PDF, mpg, JPEG, TIFF, EPS, ae, mp3, mp4, avi)
• Video Editing Skills
• Strong ability to develop and maintain relationships with stakeholders, associates, customers and suppliers
• Strong communication skills (verbal, listening, writing)
• Strong organizational and time management skills to meet expectations, deadlines and commitments
• Enthusiastic with a positive outlook and flexible mindset

OTHER

Safety and Security

• Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
• Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
• Notify Loss Prevention/Security of any guest reports of theft.

Policies and Procedures

• Follow company, hotel and department policies and procedures.
• Follows Marriott International Hotels Limited Regional Office policies and procedures

• Protect the privacy and security of guests and coworkers.
• Maintain confidentiality of proprietary materials and information.
• Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• Perform other reasonable job duties as requested by Supervisors and Management.
• Working hours as required to do your job but normally not less than 48 hours per week.

Guest Relations

• Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
• Assist other employees to ensure proper coverage and prompt guest service.
• Anticipate guests’ service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
• Address guests’ service needs in a professional, positive, and timely manner.
• Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
• Thank guests with genuine appreciation and provide a fond farewell.
• Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest’s name when possible.
• Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

Communication

• Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one’s voice, using the callers’ name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
• Speak to guests and co-workers using clear, appropriate and professional language.
• Talk with and listen to other employees to effectively exchange information.

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Quality Assurance/Quality Improvement

• Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

Physical Tasks

• Enter and locate work-related information using computers and/or point of sale systems.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Read and visually verify information in a variety of formats (e.g., small print).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.