POSITION SUMMARY
Supervise Executive Lounge associates to ensure all hotel policies, procedures, regulations and standards are followed.
Ensuring that Reception and F&B operations run smoothly and in a professional manner at all times.
Perform all front desk related responsibilities and duties when assigned or required.
Assume leadership in the absence of Executive Lounge Assistant Manager and Executive Lounge Manager.
Ensure appropriate and adequate training of all front desk associates including all on-the-job, off-the-job and 15min training.
Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs.
Specific Duties:
The following are specific responsibilities and contributions critical to the successful performance of the position:
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
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