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Role Purpose:
The Product Copywriter will be responsible for developing, editing and reviewing all product descriptions and details for THAT concept Store online platforms, bringing creativity and substance to web copy.
Responsibilities will include, but will not be limited to the following:
Operations
Financial & Standards
Customer
- Write detailed and attractive product information with a distinct voice for digital communication for THAT Concept Store online platforms.
- Stay abreast of Fashion trends and competition to ensure copy reflect the brands image and industry standards.
- Research all THAT brand portfolio to ensure the copy is in line with the brands DNA.
- Optimize content according to SEO.
- Ensure all copy communicates a consistent voice and style throughout all forms of communications adherent to all brand and Company guidelines tone of voice.
- Ensure all products copy are uploaded on the sites and App in a timely manner.
- Contribute and support the business in achieving the Dare Today, Change Tomorrow sustainability strategy.
- Keep the customer profile in mind while reviewing / editing copy content.
- Build rapport with internal stakeholders to understand requirements and deliver final output in line with requirements.
KPIs
- PDP click thru rate
- Online Sales
- Timely submission of content
- Accuracy of messaging
- Sustainability Initiatives
Functional / Technical Competencies
- Creativity and knowledge of online content creation
- Knowledge of SEO techniques
- Excellent writing, editing and proof-reading skills
- Knowledge of the fashion industry
- Eye for detail
Behavioural Competencies
- Leads the Way – Is able to prioritize work based on urgency and impact. Can communicate objectives in a clear manner. Reaches out to colleagues for support as and when needed to ensure timely delivery of objectives. Takes initiative to create positive energy. Enthusiastic about new challenges.
- Drives Impact – Is able to identify key pieces of information required for delivery of work. Identifies areas of risk within own role. Understands when things are urgent. Takes ownership and escalates where required in a timely manner.
- Thinks Customer – Actively listens and demonstrates understanding for customer’s stated and unstated expectations and understands what is needed to deliver on expectations. Delivers value and quality to the customer. Understands “customer first” mindset.
- Thinks Group – Understands how and where own role / work fits in the overall company. Demonstrates willingness and ability to collaborate. Actively achieves targets. Communicates well with colleagues. Listens attentively. Does not shy away from collaborating.
- Develops Talent – Suggests ways of improving efficiency. Spends time learning and improving. Regularly seeks feedback. Responds honestly to difficult questions and gives relevant feedback when required.
- Fosters Innovation – Does not hesitate to share new ideas. Is curious and takes inspiration from best practices. Demonstrates creativity in day to day work.
Qualifications & Experience
Qualifications / Education
- Bachelors’ degree in relevant field
- Proficiency in English
Experience
- 2 years’ proven work experience as a Copywriter
