Majid Al Futtaim Retail invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
Role Purpose:
Guarantee best possible performance for logistics systems by understanding the operational, control tower and system flows, and facilitate the interaction between them by designing, developing and introducing new solutions and procedures.
Role Details – Key Responsibilities and Accountabilities:
Provide the needed tools, presentation and training for people to be aware of new features, or options in logistics systems
Develops installation and rollout plans for Business Unit technologies and ensures plans are met in terms of enhancements / cost reductions
Design new solution to address the operational issue, prepare the testing scenarios and documentation
Analyse existing systems, managing the risks related to finance and operation
Effective project planning across technical and functional team
Act as the liaison between the business partners and supply chain digitization department to provide business critical or complex technical solutions that meet business user needs and improve business performance by providing the technical analysis of business requirements, problem solving and troubleshooting as part of a larger project team
Design, build, test and maintain enablers of business processes, including technology and process solutions with a focus on medium to high complexity, multiple large application business processes and/or business relationships
Collaborate with Application Leads and work closely with business teams to understand the business landscape, current and upcoming requirements conceptualize and present optimal solutions
Provides support for individual business units and projects that cross business lines
Maintains routine communications regarding business plans with senior executives, operational leadership.
Provides support in post-deployment phase to ensure feedback from business is addressed
Works with business owners and operations to review suggestions, system enhancements and processes issues
Develop training and support program for global business processes and workflows
Document business processes and system features to be proposed to users
Functional/Technical Competencies
Personal Characteristics and Required Background:
Minimum Qualifications/education
Bachelor of computer science
Minimum experience
10 years
Skills
Preferred Languages
English , Arabic
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