Majid Al Futtaim Hiring for Sr Spc – Online Category Mngt Job at Dubai Full Time

Role Purpose:

The Senior Specialist – Online Category Management is responsible for implementing and supporting of best-in-class e-Merchandising strategies, processes for online that is aligned to the company strategy and policies. The role holder is responsible for e-Merchandising roadmap execution, growth and profitability. He or She will be responsible for coordinating with multiple teams, stakeholders in driving growth and category development.

Role Details – Key Responsibilities and Accountabilities:

e-Merchandising Strategy

• Execute e-Merchandising strategy as per category role and definition and customer expectations.
• Support and ensure continuous improvements in KPI’s in line with company strategy, growth and profitability.
• Coordinate and execute the site content calendar, recapping and analysing site performance.
• Execute e-Merchandising calendar, campaign strategy to ensure that the objectives are achieved.
• Understand and use merchandising and customer-facing metrics to support online category management team decisions.
• Understand traffic-driving mechanisms (i.e., Search, Affiliates, Email, SEO etc.) and actively engage in optimisation of those channels for the business.

e-Merchandising Analysis

• Review the merchandising performance, assets review on a monthly basis and contribute for successful planning.
• Review the “Sales Data”, “Customers Data” and “Digital Funnel” and support/implement actions planned.
• Analyse data on relevant categories, competitor and market trends to identify opportunities.
• Develop, test, and execute multi-channel marketing plans to drive customer acquisition.
• Work closely with marketing and onsite team to build efficient processes and problem solving.
• Create periodic reporting on performance indicators.

Policies and Procedures

• Review policies, procedures, and processes and make corrections for the e-Merchandising function.
• Contribute to process enhancement initiatives and improve efficiency to ensure timely response to market conditions.
• Monitor assets performance to ensure the objectives are achieved, analyse financial impact of strategy in view of overall history and take corrective measures.
• Ensure merchandising strategy covers all categories growth and development.

Collaboration and Communication

• Partner with a category Merchandise Managers to optimize online merchandising to grow sales.
• Collaborate with internal department like sourcing, content etc to leverage synergies.
• Collaborate with marketing and onsite team for ensuring right merchandising is executed.
• Coordinate on merchandising strategy for all key campaigns and drive execution.
• Coordinate communication between Corporate Head Office and countries.

Human Capital Responsibilities

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work.
• Apply and follow MAFR’s Human Capital corporate policies and relevant procedures and instructions.
• Provide feedback to colleagues, when required.

Personal Characteristics and Required Background:

Minimum Qualifications/education

• Bachelor’s Degree in Marketing, Business Administration, Commerce or relevant
• Master’s Degree in the same field advantage

Minimum experience

• 3 – 5 years in digital merchandising or marketing, web analytics, product management in e-Commerce
• 1 – 2 years in retail/FMCG business is preferred

Skills

• Strong analytical and technical skills (SQL is highly desired)
• Ability to formulate data-driven decisions that lead to results
• Ability to quickly synthesize, distill and draw conclusions on large amounts of disparate data
• Project, process and knowledge management skills
• Strong communication and presentation skills
• Excellent organisational and time management skills

• Strong English language skills (Speaking, Reading and Writing)

• Arabic is a plus