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Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday! We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year. For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification. We have over 40,000 team members in 15 international markets representing over 100 nationalities – all keeping the customer at the heart of everything we do. If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.
ROLE DESCRIPTION
Disclaimer: This role description reflects the general details considered necessary to describe the principal functions of the role identified and shall not be construed as an exhaustive description of all the work requirements inherent in the job.
Title:
Job Category:
Senior Manager, Specialty Leasing
Seniority Level :
Role Archetype:
Division/Department:
Career Level:
Shopping Malls – Leasing – STR
Senior Manager
Reporting to:
Supervising (if applicable):
Leasing Director, UAE
Location:
Date of last revision:
UAE
Role Purpose:
The position is mainly responsible for leading and driving revenue targets established by the Specialty Leasing Function across the Shopping Mall Busine Unit’s operating assets ensuring the maximization of profitability and business growth.
Role Details – Key Responsibilities and Accountabilities:
- Work closely with the Director Leasing to provide inputs in the development of the annual revenue targets / income projections for the Short-Term Retail (STR) and Mall Promotions and Media (MPM) plans for each operating asset including budgets.
- Lead and guide the STR team to identify and prospect potential clients and new retail concepts suitable for SMBU’s operating assets, with a view of growing business, enhancing the customer experience, and increasing profitability.
- Lead and guide the Mall Promotions and Media (MPM) team to deliver the set revenue targets in each of the operating malls within the portfolio.
- Ensure through a proper monitoring system, that all payments for relevant deals are collected on time and as prescribed in each agreement.
- Develop new and innovative media programs in each of the operating malls, with the aim of increasing revenue generating opportunities.
- Develop and maintain long term business relationships with key clients to retain business and grow the same over time.
- Develop a client retention programme and a B2B marketing programme to further the reach of the MPM indoor media assets / products in the market.
- Work closely with Legal to develop and maintain ‘risk cover’ through proper legal agreements customized to meet local legal jurisdiction.
- Ensure that all necessary documentations (including but not limited to concept approvals, proposals, license agreements, letters etc.,) are timely completed by the relevant teams to ensure SMBU is properly represented at all times.
- Liaise with the concerned Departments of SMBU e.g. Property Management and Finance etc., on day to day related matters to resolve issues on a timely basis.
- Coordinate closely with the Retail Design & Delivery team whenever necessary (i.e. for new or existing units) ensuring the processes & procedures in place are strictly followed by all concerned.
- Maintain good relations with existing tenants follow up on complaints, if any and provide support and guidance to the team in resolving problems to ensure optimal level of service, following established policies and procedures.
- Ensure that the team members maintain accurate filing of all Lease deal’s related information and agreements (both physical and on system e.g. Yardi / and/or SharePoint etc.) so as to enable the team to refer the same with respect to rent collection / renewal / extension etc., as well as to serve as a point of reference in case of any litigation.
- Ensure that all audit findings / improvement areas are resolved / implemented in a timely and satisfactory manner.
- Ensure compliance with the MAFP SMBU’s Code of Conduct, Departmental policies and HC Policies and Procedures at all times.
- Be the advocate and ambassador of aligning and cascading the MAFP values across SMBU and ensure that relevant team adhered to and exhibit the same all the time.
- Build the capability of the team by providing timely regular feedback including annual review on performance and identify areas of improvement / reinforcement for further development.
- Manage, guide and mentor the team and take full responsibility of identifying potential talent and timely supporting professional development.
- Lead by example – thrive to create an honest and open work environment where individuals collaborate /support each other as a team and are passionate to achieve a common business objective.
Job Dimension – (E.g. Revenue & Budget size, Sales Volume etc.)
Other Context (if applicable):
Functional/Technical Competencies:
Personal Characteristics and Required Background:
Minimum Qualifications/education
- Master’s degree in Business Administration or equivalent field.
Minimum experience
- Minimum 12 – 15 years of progressive experience in managing Leasing with a focus on Short Term Lease (STR) in a highly dynamic organization, preferably Retail / Large Shopping Malls in GCC or abroad with at least 4 – 8 years in a similar role.
Signature of Job Holder:
Approved By
Head of Division/Department/Sec:
Head of Human Resources:
